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September 2023 by ruger man
Extremely friendly staff. Helped with my tailgate todayI will use them in the future. Thanks again.
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August 2023 by Rico
Hard working mechanics but man oh man a month and a week for a car repair yikes for anyone who can't afford a rental
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June 2023 by Eddie Plunkett
GERBER in Farmington, Arkansas are great people.On 2 occasions they helped me even though I was from out of town.Chaston, Brock, and Amy were especially helpful.Highly recommend GERBERService: Body & Trim
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June 2023 by Wesley Ezell
This place is a joke avoid at all cost had my vehicle for a month and a half still don't have it back sure they will blame it on covid-19
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May 2023 by Grand Funk
No need to respond back. The company before gerber. I used them. My wife and a deer had words. The damage was bad $4100 in all. Got another new car Had a fender bender. Had to wait around month to to drop it off to get it fixed. Then wait 3 weeks. Okay busy place had to wait on parts...Okay. Weeks in I called. A paint booth was down..they said it will be done this week. They did NOT do any painting on the car..huh.? Okay. They said they are going to re use what they can on the car...part kinda hard to get...new vehicle. Had to replace the panel cause it was destroyed by them taking it off. $8000?? Really a few more $1000 it would be half of what the car is worth. I understand labor parts are expensive but come on...a fender bender?? No wonder insurance car health whatever is so expensive. Us normal people trying to get by in life. Cant afford health car home or whatever insurance because businesses stick it to the insurance carrier. Our insurance goes up.
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February 2023 by Brenda Gaston
Receptionist was very nice & friendly. So was Jordan with the information. Good so far.
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February 2023 by shannon hover
Im not one to leave reviews, but this was the most horrific experience that I have ever had at a business. Our timeline was 5 weeks and it ended up being 16 weeks that they had our vehicle. Since it was taking so long, they told us they would reimburse us partly for the rental fees that we were accruing. That ended up being a lie. They were dishonest along the way and most of the communication was when we reached out.. When I finally was able to pick up my car, my gas tank was on empty. I wish someone would have warned me about negligent and dishonest this business was.Service: Body & Trim
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January 2023 by Manos Stergen
I booked an appointment with Gerber for last Friday. They are awesome and I highly recommend them. I had an issue with a leaky seal and repair is doing fabulous!Service: Body & Trim
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January 2023 by Lesley Rumery
I have called gerber twice this morning. Was on hold 15 minutes the first time and 20 minutes the second. How do they expect to get business or keep it if they dont answer the phone.
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January 2023 by Deborah Hilliker
Had an issue with windshield. Jessie got me in quick and fixed the problem ASAP. Five star customer service from Jessie!!! Everywhere else I called was poor customer service!! Thanks Jessie for great service!!! Definitely will refer friends to this business!!!
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January 2023 by Sarah Ray
I had a minor boo boo with my car back in August of 2022. Contacted my insurance and used Gerber Collison. Had a young man by the name of Brock and the experience was great and easy. Then, in November of 2022, a young man hit my husband's truck and did over $4,000 in damages. We had such a good previous experience with Gerber for my car, so it was a no brainer who we would choose. Unfortunately, issues with the other drivers insurance caused him to miss his appointment. He was told that as soon as things got put in order, they would work him in and get things done. He received a check yesterday and took it to them this morning. He was told that they would work him in and get his truck fixed. THEN...this afternoon the General Manager called my husband and said, sorry...we're not going to work you in (even though you've been waiting since December), now we're going to schedule you at the end of March! Absolutely rude and horrible customer service. He literally cashed the check and then said he would have to wait until March. The front desk receptionist, Amy, and the representative, Brock, have been amazing. But thanks to the general manager, we are taking our business elsewhere and will encourage others to as well.
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December 2022 by Lisa Crawford
Had an accident with a deer, insurance sent us to Gerber, who told us to bring it back six weeks later to be fixed. We drove it, since it was only cosmetic damage, until the appointment. Well, the vehicle was totaled out by insurance company We bought the vehicle back from the insurance compay. We were told by Brock they'd get it back together and call us to come get it. They never called...we called them six days later to see if it was together yet, "No, too dangerous you'll have to tow it." Lazy liars. Please use Sines Body Shop, great service, they keep their word. We got the vehicle back in over 20 parts.
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October 2022 by David Lawson
Don’t waste your time. Just stop to get an estimate and they won’t even give me an estimate unless you make an appointment. And it’s days out for the appointment just for an estimate and also looks like they’re not locally owned. I find you a local place and it would not be here.
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September 2022 by jay hollingshead
This place is AWESOME!!! Friendly, knowledgeable and they do AMAZING work.....when they're done your car will look brand new! They explain everything thoroughly and go above and beyond to take care of their customers and their cars!!
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September 2022 by Terry Riddle
Very friendly staff I got an estimate on some car body work and it was written out very professional and easy to understand the only negative thing I can say is it expensive so I will have to a second opinion elsewhere
