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January 2024 by Madison Smith
I had a few questions about my business account, and was unable to make an appointment online that worked with my schedule. I walked in expecting to have to book an appointment to get help, but Jennifer Roman was SO gracious and fit me in right before she had someone else. She barely had 10 minutes to help me out, and she did everything I needed and went out of her way to help me out. I’m so thankful for her kindness and willingness to help in a pinch!
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January 2024 by Angela Bishop
They suck! Won't cash their own checks. Something is going down at this bank and it isn't good! ZERO STARS
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January 2024 by Princess Pesto
Worst bank in the entire world.
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November 2023 by ryan smith
Worst Bank of America location I have ever been to.
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October 2023 by shawn cook
Horrible customer service
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October 2023 by yummo wickersham
Like money
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September 2023 by Todd Simpson
Terrible customer service. I highly recommend you go to any other bank!
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July 2023 by Ann Hampton
B of America always chooses the worst locations, impossible to access but cheap for them to buy, lease. Takes up SO MUCH customer time
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April 2023 by Clyde dism
With the short hours open, why aren't you open on Saturday's? 10am to 4pm M-F is not customer friendly hours.
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April 2023 by Bryan Karabinos
Jennifer Roman took almost 2 hours today to help be with an issue that everyone else said .no .I'm blown away about here ability to listen and actually take the time to help.she actually cares .thank you very much
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March 2023 by Emin Mammadov
Well, this is my very first review on google, so congratulations BoA for getting it! lolI am from Europe and was extremely surprised by the quality of the customer service in BoA, and all the advanced technologies!Special thanks to Mrs. Jeniffer Roman for doing her job professionally, she was extremely time efficient and fun to talk to! Answered all my strange questions lolAt the end I'd like to say,Bank of America is the best bank of America!!! ?p/s you guys may want to hire somebody for answering calls though :D
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March 2023 by herlina hioe
For bank their hours is very bad! They open very late for a bank(10am!) If you want to close at 4pm, at least open at 9am! No wonder they can't grow and won't be able to compete with other bank in town.
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December 2022 by zoe green
this is absolutely one of the worst banks I have EVER banked with. they are not nice, the are way understaffed. expect to wait in line for an hour to just speak with a teller. they do not cash my checks, or deposit them. go to a new bank. avoid this one at all costs.
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December 2022 by Azya Brown
THEY DO NOT ANSWER THE PHONE I HAVE CALLED EVERYDAY MULTIPLE TIMES A DAY TO HAVE AN ISSUE RESOLVED AND HAVE HAD NO ANSWER
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December 2022 by Holli Ross (Molly)
Needed to cash a simple check. Stood in line over 15 minutes. There were 4 people ahead of me. There was only one register open. 5 employees including the 1 teller. I left the bank without cashing the checkAnd loosing 30 minutes of my life at the worst bank I have ever had the displeasure of visiting.No stars is more applicable here.
