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November 2023 by Jay Smith
I highly recommend Crossover Mini-Storage for anyone looking for a clean, well-managed, and friendly mini storage facility. I've been a customer for over a year now and I've been consistently impressed with the quality of service and the overall experience.Just this week I lost my keys to the unit. I called the after hours number and the owner helped me get someone to remove the lock so that I could get into my unit. She was super nice and very helpful.All of the staff here are nice and very responsive to your needs.I have two units one at another location, but not for long. I am moving everything to Crossover Mini-storage. They are just superior at everything.
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September 2023 by Guinevere Vella
As a single mom moving with a 3 year old I was stressed to say the least. I couldn't fined a good place that wasn't ridiculously priced and geared to take advantage of college students. Thank goodness I found Crossover mini storage. It is a family run establishmentI literally meant the mother and her son the first two times I arrived. Not only did she walk me step by step on paperwork, she helped me pull my truck in sadly. Her son then nearly killed himself unloading my smoker. Its 4 times my size. After it was in he didnt ask for a tip or add a charge. He helped because there good soles. I hands down recommend them and will happily shair this any time
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August 2023 by Robert Conner
I have been using this facility for about three years now. I've used two other self-storage facilities in the recent past, and this is by far the friendliest place I've used. My unit is secure and easily accessed. Thank you Crossover Mini Storage for all the help over the past three years.
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November 2022 by Blaine Yarbrough
Storage is in a secure location poised in central Fayetteville, and facility has cameras throughout. Units are clean and well maintained. Units are drive-up style and access is easy. The leasing process is simple, and payments are easy.
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May 2022 by Sallie Langford
They are so nice to work with. Pleasant, personable and professional. I appreciate too that the price is reasonable. The space is clean. They even provide you with a lock when you rent. They are also conveniently located for easy access.I think we are going to be so pleased to store things here with these folks.
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May 2022 by Brandie A
Leticia and her family make self storage in Fayetteville a truly pleasant experience! I’m grateful to have access to SAFE, clean, reliable storage near me. Kind, respectful, friendly, affordable family-owned business. Thank you for providing this service right on Crossover! After moving away from Fayetteville, the central location makes it easy to access my stuff when I need it. I do appreciate everything you have done to make me and my family feel comfortable. Thank you again!
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February 2022 by Debby P.
I really enjoyed the conversation with Letecia, she was super helpful! I feel like I willbe in good hands with Crossover.
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November 2021 by Saivon Simpson
Hands down the best storage place I ever used , Rachel and Letecia are the best they are so kind they will make you feel like family .they will explain to you what your getting show you .the size of the storage before you Purchase it just very helpful. Thank you letecia and Rachel for being so kind and nice .
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August 2021 by Cayla Wilson
If I could give more than 5 stars I would, Letecia was incredibly kind. I will never use another storage in Fayetteville. The prices are reasonable and the customer service is top tier!!
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May 2021 by carson green
Crossover Mini Storage is more than just a great facility with reasonable prices. They're extremely accommodating, friendly and professional! I've had a very pleasant time renting a unit here. Thanks!
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June 2020 by Shannon West
Letecia was amazing!! She went above and beyond to help us! She was pleasant, friendly and efficient. We were blown away by her kindness, knowledge and ability to connect us with the perfect storage unit!! We will never go anywhere else ! We arrived right before closing and she was enthusiastic about helping us! Thank you again, Letecia! Grady and Shannon
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June 2020 by Andy Tice
Very nice facility. Clean and secure. I've stored with Crossover Mini Storeage a few times over the last 14 years and have always received great service.
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June 2020 by Joyce Rone
Called this facility because of it's proximity to where I live. The prices are a little higher than other nearby facilities but I found that it was worth the price because of the convenience. The move in process was easy and the ability to setup automatic drafting on my account was one less thing for me to worry about. Overall, a pleasant & easy experience which was a nice change of pace during a busy time of moving.
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April 2020 by Candi Woodson Zimmer
I called today to find out how to rent a unit. Spoke with the owner. Apparently she doesn’t work there often. I was unsure of what size. She quoted a $138/month and I ask for something cheaper. She said “well thanks for calling” and hung up!!! I am so glad I know she is the owner or I would be trying to contact them. I have never had such horrible customer service! I’m still in shock and wondering how she has stayed in business?? As a small business owner I value each customer and every phone call...
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September 2017 by Hotdog Hawk
GREAT SERVICE. The lady owner is always so nice!
