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March 2024 by Noah
EDIT: What's the point in having your "social team" respond to every single poor review, but not email customers back. Just some attempt to make you look good without actually doing anything? I doubt i'm the only oneHonestly incredibly sketchy. There is no "open" sign, the windows are super tinted, and the lights are dim. Place doesn't look open when it is. I came by 2 hours before close, thought the place was closed. Walked in, all the TV's with the menus were turned off, the only menu was taped beside the register, looked printed off of Word, and the prices seemed way too high. The girl running the front was outside talking to her boyfriend or something, came in after I came in wondering what was going on. Immediately started listing off that they were out of this and that. Really bad vibes, I left before I could get scammed. How are you out of brisket and baked beans 2 hours before you close? Menus should be easy to find, and employees should at least greet you when you walk in...
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March 2024 by Carrie Cook
Really not sure how this place is still open. The phone number has not worked for months. They are out of most food every time I go there and have been for months.... to the point that their drive through menu has most items marked off (as if they're not getting them back ever). I'm not sure what's going on with this location... we used to eat there at least a couple of times a month but I've pretty much given up on them.
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February 2024 by Melinda S
It's so sad to me that this place has just gone downhill so bad. They pretty much have no menu anymore, no meat, lazy or worn out employees, and other issues. Dickeys BBQ has always been our favorite BBQ place and we used to go here regularly and now it's just a disappointment ?. I hope they get back up and going good again bc we really don't want to see it go away! We were going to have them cater our wedding but looks like we will have to find a different alternative
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February 2024 by Terry Evans
From time to time I c a few customers dining n an seldom I c customer doin take
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January 2024 by Hallie England
Terrible. Terrible. Terrible. Do not go here. I attempted to go through the drive through. Ordered an item off the menu and was told a price that seemed a little high. Handed the very sweet girl my card. But did the math in my head while they were supposedly preparing my food. I asked the girl about it when she came back and was told they are raising their prices but haven’t changed the signs. I told her they can’t really charge people more when it isn’t on their sign and all she could do was say that she told me the total for my order before taking my card. When I asked for the price on the sign I was told she couldn’t change it. I asked for a manager and was told that person went to the store. I asked if they could call them and another boy came to the window. He was very nice but they just kept repeating the same things. The girl brought a phone back with a man I later found out was the GM. He was rude, not helpful, and kept accusing me of not listening for a solution. I asked to just cancel my order and the money be refunded but was told no one there could do that and no one could until tomorrow. I asked if I could get something written out stating it would be refunded as proof for tomorrow. He again kept getting angry and accusing me of not listening to a solution. The boy at the window actually mouthed over his GM on the phone that he would do that and make sure I got my refund. The GM, Marcus, also kept insisting the shift leader was in the store and it was the blonde girl who’s phone I was talking to him on, and she was literally shaking her head saying she was not the shift lead. When I told him this, he again told me I was just trying to cause problems and not listen for a solution. Do Not Go Here!!! The kids at the window were very nice. MANAGEMENT is terrible!!!!Also, I was not provided the itemized receipt until after all of this occurred, and I asked them to write out that it was supposed to be refunded so that I had some type of proof. Posting pictures of the receipt I received, and the receipt I received after I ask for my order to be canceled.
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January 2024 by Caleb Turner
3rd time is a charm! I am a HUGE fan of this chain restaraunt... its unfortunate because this location off Wedington Drive in Fayetteville, AR is beyond horrible. Ive had delivery a few times horrible food quality old rubbery dry meat and soggy cold fries and okra less than 3 minutes delivery time. Today was the last time I will EVER order here again. The lady working told my delicery driver on speaker while I was listening that I was a liar and she cussed. Horrible professionalism and service. She had the doors closed to drive thru only and i could here her cussing the 2nd delivery driver as well. I asked for a DM or GM for this location and she said..... "We dont have one and you can F off!" CLASSY! FRIENDLY! Give that sweet worker a raise.... sigh! Done with this place. Plus, they NEVER have okra or anything on their menu... CT
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January 2024 by Bailey Reed
I ordered 2 baked potatoes and 2 pulled pork sandwiches through Doordash . Only got one of each. On both potatoes I asked for EXTRA sour cream, butter, green onions,cheese, and bacon; the bacon and the sour cream were completely missing I got the roots of a green onion. Andthe skin of the potato was burt while the inside was raw. The sandwich that I DID get was ice cold and wasn't very good. I'm pretty disappointed seeing as most of this is absolutely NOT Doordash's fault.******EDIT*******They told me to email them so I did and I haven't gotten any response.
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January 2024 by Miriam Saavedra
Horrible chicken. I have ordered from this place for a while and I always get chicken breast in slices and this time idk who is cooking back there but it was literally all shredded and gooey. It also had a bad smell. I called but apparently the phone number is unavailable. Never order the chicken again yall.
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January 2024 by Laura H
Ordered door dash twice and wrong both times. I literally just received a drink and a bun and coleslaw. Missing 75% of my order. Last time, we had to cancel bc of a different issue. Come on, Dickeys, it's not complicated, you are better than this!
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December 2023 by Christah Jones
Apparently this is $50 worth of food. ? So many better options in Fayetteville, the quality is not worth the price.
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December 2023 by Dirty's views
We stopped in expecting good service and decent bbq like we have had at other dickeys locations in the past but that was absolutely not what we got. We walked in and the restaurant was filled with smoke.. and not the good aroma of bbq which should've been our first red flag. We ordered from a menu they had taped to the wall because apparently the actual menu was not operational.. then we were told that multiple items we wanted they were out of because it was Christmas eve and they had a lot of caterings. So we brushed that off and took what we could get. When we finally got our food it was not what we ordered and they realized it as soon as they got it to our table and them promptly took it back to fix it.. after a lengthy wait, we finally got our order, as more disappointment set in when we started to eat and realized none of the meats were even close to hot. Then we hear the manager I'm assuming arguing with an employee as he let her know the way she was talking to him was unexceptable and she apparently told him to leave. We decided to cut our losses and didnt even address the cold food issue along with what was suppose to be brisket was mostly fat. To say the least this experience at this location was not pleasant and after wasting over $40 for 2 meals one would expect the food to be a lot better and hot.. not to mention the lack of professionalism and customer service was horrible. The owners of this location really should reevaluate their situation immediately because the only thing they have going for them is the manager chic was cute.. and that isn't gonna keep the doors open.
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December 2023 by michaela mcanally
Rude Call-In
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December 2023 by DaCabbageMast3r
absoulte dog****. each and every single time i order their food, they make it their own mission to make sure they get the order wrong. At first it was simple stuff, like mixing the order up. I ordered ribs, but they give me pulled pork. Simple yeah? but now it has reached levels of them simply just not giving me what I ordered at all. Absolute trash, and everyone who works here should be ashamed of themselves.
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December 2023 by Chris Guthrie
Hardly see this place busy ever when I’m in the area and I can see why. I went through the drive thru for the first time and got a chicken breast sandwich.It was a sandwich with only sliced chicken breast on a hamburger bun that was seemingly just pulled out of a package with no preparation at all… I’m not kidding when I say this was the most unsatisfying chicken sandwich I’ve ever had from somewhere.
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December 2023 by Billy Simpson
I used to work there and it had great food then but now it's under new management and it has gone down
