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February 2024 by bmmartin2492
Poor service, Poor equipment. Pay $100 worth of printing to have the machine fail. Under staffed to help with zero help in the printing center. Guy behind counter tells me it won't charge if it doesn't print. One hour later get a call telling me the order is ready. Excuse me? Your printer failed and didn't print my stuff when I was there. Now I'm charged? Ridiculous customer service.
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December 2023 by Brandon West
This place always has friendly service. I never really have to wait long to handle my shipping.
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October 2023 by Kayla Ray
These people left my package outside in the rain next to my garage when I have a street accessible covered front porch. Why would you leave anyone’s things in the rain? Plus it was food so now my food is ruined.
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October 2023 by Chasing Heather Massage & Spa
Came from out of town, not impressed with the slow customer service during rush hour. Too much talking and not enough action. Won’t be back.
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October 2023 by Mary Johnson
I have used UPS for many years. But it wasn’t until recently that I started using the FedEx office in Fayetteville. I will not go back to UPS. FedEx has such a clean nice facility and the most helpful people. Heads and tails above any other carrier I have used. Thank you so much for the expertise and great service!
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August 2023 by Stephanie James
Saivon was extremely helpful to me! He assisted me with my printing needs and showed me how to best use the printer so that I can easily these complete tasks in the future! He was also very professional and mannerable.
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July 2023 by Peter Thomas Libby
All my experiences have been good and the staff has been helpful and friendly. It's quiet inside, and the AC feels just right. I rarely have to wait in line when I visit after 5 PM.
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June 2023 by Peter Libby
All my experiences have been good and the staff has been helpful and friendly. It's quiet inside, and the AC feels just right. I rarely have to wait in line when I visit after 5 PM.
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June 2023 by AROS Law
So we didn't have a great experience BUT they did correct it fairly. In customer service after the initial issues that took a day... that is a four. Their manager addressed and corrected. Can't say for sure we will be back for a time sensitive job, but you can't ask for more than they correct the issue...and they did. So a 4 for the customer service after the issues and the fact they corrected/resolved.
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April 2023 by Mariah Seigel
I come into FexEx a few times a year to print and laminate things and Jonythan has helped me numerous times. They’re always extremely helpful and today they went above and beyond by offering to laminate my things even though lamination is self serve because my daughter was fussy and tired. I really appreciate the excellent service.
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March 2023 by Chandler L.
This review is both for the management at this location and the person working. First, having 1 person work on a Sunday when everyone is trying to get their errands done is unacceptable. If you're the manager you need to help your employees. That is your job. Second, to the employee, I realize you were crazy busy but I did nothing to you to deserve the attitude you gave me. I just needed prepaid boxes with labels scanned. You proceeded to tell me that I shouldn't reuse boxes to pack my things and then you told me you couldn't scan one of the labels. Instead of trying to fix the issue or reprinting the label, you told me I needed to fix it and I had created the label wrong. Overall I will NEVER be using this location for my needs as this is the second time in a row I have come to this location and they have told me they couldn't ship my packages because of a problem they had in their system. FedEx pickups are free so I will be using that as I have never once had an issue with the nice FedEx drivers who deliver packages.
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March 2023 by Rosie Morales
My printer at home is broken and I needed bingo cards to be printed. Dawda was so helpful, answered every question I had, walked me through the different printing options I had and prices. He made me feel very comfortable and helped, superior customer service. As I mentioned, I will be returning for my future printing needs. Thank you Dawda and FedEx!
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March 2023 by Cruiser Plotline
Super clean store. But more importantly…Jonythan is INCREDIBLE at his job. I came in on a Saturday and the store had a few other customers ahead. He was the ONLY person working and handed it with absolute grace and professionalism. Making sure that everyone was paid attention to while he juggled the other customer duties.Jonythan alone makes this store 10/10.
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February 2023 by Ceej Ceej
Super clean store. But more importantly…Jonythan is INCREDIBLE at his job. I came in on a Saturday and the store had a few other customers ahead. He was the ONLY person working and handed it with absolute grace and professionalism. Making sure that everyone was paid attention to while he juggled the other customer duties.Jonythan alone makes this store 10/10.
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January 2023 by Sophia Ward
Went in today, and someone helped me right as I walked in the door. Great service.