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June 2023 by Branden Nimmo
I've been banking with them for almost 10 years now. I used to have bank of America and that was a joke!
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June 2023 by Veronica Chessgrove
I made a regular stop there for my employer, but realized a mistake was made after I returned to work. They apologized and shortly sent an employee to me with the missing funds.
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October 2022 by Elton Fletcher
There are big banks, Arvest, Wells Fargo, but First Security cares about your banking needs... To First Security you are a person with a name, not a number in their computer system. I recommend First Security to all my friends and anyone else looking for a good bank..
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July 2022 by Mplv PPGC
No public restrooms but they expect public to entrust them with their money lol
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April 2022 by Linda Stegall
my new forever bank. can't wait to get started!!!!
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February 2022 by KR Bell
This is “my bank” I know the people who are employed there and they know me. It is a friendly place. The staff is knowledgeable, professional and courteous.
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February 2022 by Shelley Thornsberry
The employees are kind and understanding! I had charges THAT I DID DO from ROBLOX AND I GOT MY MONEY BACK
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January 2021 by brian howell
Always friendly to me for the last 15 years.
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August 2019 by Radclyffe George
As a former banker, I am always attentive to the behaviors and policies of banks at both the corporate and branch level. I have to say that First Security in general, and the College Ave, Fayetteville branch in particular, check all the boxes for me. Customer service, attitude, products, fees, flexibility, and common sense responses. I have been a customer since about 2011, and sadly I have closed my account today since I've moved across the continent. But, even in parting, Kallie (Branch Manager) went above and beyond to help me with a few errant details regarding recent transactions that were standing in the way of closing the account. Lisa (former Branch Manager) worked with same proactive attitude, so I'm glad to see that FS Bank is still paying attention to the importance of the kind of people and culture they promote.
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November 2018 by Ocean Avenue
Really nice people at this location. And they have a notary available every time I went. Very happy with this branch 😊
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July 2018 by David Lewis
Great service at my branch on college. Lisa wonderful help to me.
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April 2017 by James DII
I have had many positive experiences here, the management is very good and extremely helpful. As long as they continue to put high value on their employees and serving their customers, they will always be a great bank.
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July 2016 by Nanna Mae
Worst bank ever dealt with. Do not suggest at all. Customer Service was really rude to me.
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July 2016 by Leanna Wilson
Worst bank ever dealt with. Do not suggest at all. Customer Service was really rude to me. My card wouldn't let me check my balance after 10 PM and at the Farmington location they basically just told me to deal with it. I did and then when having an issue with my direct deposit from work not showing up I was treated rudely and told to just deal with it when they couldn't find the deposit. [I called my employer and the money had already been removed from their account and everything.] Not helpful at all and they don't care if you have YOUR money or not.