GameStop is a popular store for gamers, offering a wide range of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, Nintendo, and retro gaming. The store also sells trading cards like sports cards, Pokemon cards, and other TCGs, along with gaming, anime, and pop culture merchandise such as collectibles, action figures, apparel, accessories, decorations, replicas, and board games. Customers can sell or trade in old consoles, games, accessories, and phones for cash or store credit, and the store now also buys PSA graded collectibles. Many customers praise the knowledgeable and helpful staff, highlighting their friendliness and patience, especially during difficult situations like computer errors or faulty products. Staff members are often described as going above and beyond to assist, offering advice and ensuring a good shopping experience. Customers appreciate the store's selection and the hassle-free process of swapping out faulty controllers. However, some mention frustrations with corporate customer service, such as lengthy hold times and account issues, which detract slightly from the overall experience. Despite this, most recommend visiting GameStop for physical games and gaming gear, trusting that if staff like Dallas or John are working, the service will be friendly and quality-focused. Overall, GameStop is seen as a dedicated place for gaming needs and pop culture collectibles, with staff committed to helping customers find what they want.
super attentive employees who either know or know who to ask when it comes to different systems and issues. didnt even know about web in store orders till i came here. way more organized then the other locations ive been to.
December 2024
It was an aweaome time !!! the lady that checked me out at the register was AMAZING 😍 good ppl overall great time. I rode my bike from Fort Smith to that GameStop. I did only pick up a game I previously purchased but was happy I came when I did !!! Highly recommend !!!
November 2024
I went up there to sell a phone a couple weeks ago and there were computer errors making it very hard on the associate, but he powered through and believe me it took ALOT of patience on his part. He also took good care of the other customers. His name was John, just John is what he said. Well thank you again just John!!!
