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January 2024 by Dave Galleur
They were awsome Real thorough
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January 2024 by Skyler Angelo
Fast, easy, An cheap. I wouldn’t recommend any place more
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December 2023 by Blaine Yarbrough
I have been seeing you for service for 2 years. You billed me each time for a 16pt inspection. I took my car in for service elsewhere after noticing anomalies after your service a couple months ago. I had to pay $2,600 in service and $800 of that is because my brakes are metal on metal with the rotors... the brake pads you've been "regularly inspecting". My only conclusion is that your technicians lied about inspecting my brakes, because any competent mechanic would have noticed the damage.
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December 2023 by Andrew Copeland
The lady behind the desk did not even speak to me until she asked for my payment. All I was got was my tires rotated and I had them put on new lug nuts I had bought, they proceeded to charge me 50$ of labor for a job that took them 12 minutes. She said it was an “extraction fee”. I watched the whole time, there was no “extracting”, they just took off and threw away my old lug nuts, moved the tires, and put on the new ones. Will not be bringing my business back here.
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December 2023 by Mike Carter
They do a good job at Grease Monkey. Never had a long. They "inform" you without pressing for an upsale.
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December 2023 by Janna Boyd
Great service, qualified people that knew what they were doing. Fast, will definitely go back.
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October 2023 by Stan Schman
Fast service and fair pricing. I did not like their policy of getting out of the car during the oil change like every other company in NWA offers. The sticker in my window only says the miles on the vehicle when it was serviced instead of a notification of when the next service will be due.I will not return here.
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October 2023 by Mary Sue Price
The Grease Monkey so-called guarantee has a loop hole big enough to drive a truck through. Assuming the techs at this garage did not service the truck. Because if they did, there's a good chance the truck won't run at all.The techs at the Crossover garage installed the oil filter on my truck incorrectly on a Saturday. The business is closed on Sundays. On Monday, after driving about 100 miles to Vinita, Oklahoma, I realized that all of the oil had drained out and the engine of my truck was very close - within minutes - of burning out. By the grace of God, I was able to get it fixed in time.I have pictures to document the mistake. The techs here said my truck was in great shape after they did this work. So the mistake is clearly on their end.Now the business is refusing to give me a refund on the dangerously incompetent work they did. They're saying that I had to bring the truck into this specific garage before they will provide a refund. This was impossible because I was 100 miles away when my engine nearly burned out because they had installed the filter incorrectly.I was treated rudely when I called to ask them to honor their guarantee. The person I spoke with said there was no other telephone number I could call to register a complaint or arrange for a refund. I was given an email address which does not work. The person I spoke with told me to just google Grease Monkey if I had a complaint. There was zero effort to make things right.I have pictures to document the mistake.Steer clear of this place for your own safety.
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October 2023 by John Wright
Best price and honest mechanics for oil change in NWA! Don’t go to Valvoline, or those other ones, they are chains and take 15-20 mins. Grease Monkey is the best and only took them 10 mins and saved $50!!! Honest local Fayetteville folks. Pay less, get faster service and don’t feel ripped off getting your vehicle serviced. Go here! Seriously.
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October 2023 by Bob Fultz
Got my brakes fixed and a oil change. Thank you everyone in the shop. And Stevie for being so helpful in getting this all done.
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August 2023 by John hudson
I’ll never go back. I have a 2021 high country and I figured I would go there and the next day the oil filter was pouring oil out of it. They are nice people but if you plan on keeping your vehicle don’t go there because your motor will be locked up if you don’t pay attention. You shouldn’t have to worry about your vehicle after having it serviced. But I’m glad I payed attention.
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July 2023 by Jeff & Julie Young
I, a woman, brought my minivan to Grease Monkey 3 weeks ago to get the oil changed. My car was not leaking oil prior to taking my car in. When they finished my service, the Grease Monkey employee told me I need a new oil pan when I got my car serviced next. I noticed my car was leaking oil all over my driveway, so I took it to Sunset Auto to see what was leaking. Dennis, the owner, said that the company that changed my oil stripped out the oil cap. He said it’s an easy fix, and my car was already 4 quarts low, which could have burned up the engine. Do not use this company. They break things and blame you while charging exorbitant prices to do anything. Go to Sunset Auto to get your car repaired. Dennis is fair and a great mechanic.Service: Oil change
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July 2023 by Michael Potter
This place has never been bad as far as I know they know exactly what they’re doing. They do it very quickly and very well and they will inform you of anything they’re doing before, so you can say yes or no
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July 2023 by Kim Rivers
Easy in an out. Friendly service. Oil and tire service.Even vacuum vehicle.Open at 8 a.m.
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May 2023 by Joseph Leonard
These guys are awesome!!! After having a ton of bad experiences at plaza tire, these guys blew me out of the water. Fast service and they do everything from check all your fluids to vacuum out your vehicle for you (included in the oil change price). This is how it should be done!! Will 100% recommend to everyone I know. Keep doin what you’re doin guys!Service: Oil change