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November 2023 by Greg Spear
He kept very quiet at my request even though I could tell he was wanting to talk about the vehicle that I bought. Very nice guy, Purchase was very simple and easy and out the door. Just the way I like it. I would recommend Brayden and Lewis Ford to anyone. Extremely polite people. Best sales experience I ever had!!!
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October 2023 by Tiffany Burgess
Jaylen Was Great!! I Would Have Never Guessed He Was New. Psyched To Be His First Sale!! He Was Super Helpful and Patient, and Made Me Feel Comfortable. He Went the Extra Mile To Assure I Got a Dependable Vehicle Within an Affordable Range. He's Also a Great Conversationalist!!! Five Stars, Jaylen!! ⭐ ⭐⭐⭐⭐
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October 2023 by Haley Hausam
God bless any one who works at a car dealership. I am aware of how hard it can be to deal with people and the state they’re in when something they need on a daily basis is not operating correctly. I would hate to be on the other end of that. I have family that works in this business, and would never leave a review like this unless absolutely necessary. I not only, have not received the opportunity to take a survey, but asked to be sent one on Thursday, October 5th during a call I had with this locations service manager. Waited 3-5 business days (as advised) and still have not been sent one as it is now 7 business days later. My property has been damaged. No one has reached out, after being made aware of this. I understand that installing and ordering fender flares for my 2021 bronco is quite apparently a massive hassle. They are however covered under my bumper to bumper warranty. This location installed them so I have held them responsible for replacing and reinstalling them. Which they have not. They have flown off of my car, and nearly hit other drivers while I have been on the interstate on two separate occasions. During my last visit, I asked that they be removed and reordered so I can install them myself, but that request has been denied. The service advisor who took care of me during my last appointment lied about them being replaced. More than once. The ones previously installed has caused damage to the body of my car. Someone at this dealership has snapped the coasters I had in my cup holders (very inexpensive, I don’t need these replaced) and to top it all off, my car battery died in the parking lot of this dealership (which I then paid for and replaced myself because I did not feel safe asking for it to be replaced. This is a cost I paid for out of pocket, that should have been covered under bumper to bumper). All I want is for someone to acknowledge this, for my fender flares to please be replaced and for the damage to my car to be fixed. I have roughly 32,000 miles on my car so I don’t understand why this has been treated as such a massive inconvenience. I would highly appreciate if someone from Ford would get in touch with me about this request. The photos included are of my coasters, the damage to the body, and the set of 5 remaining fender flares that were given back to me. I need a new set of 6 that will properly fit on, and match my car.
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October 2023 by Kristy Griggs
Brayden was the best. Super friendly, knowledgeable, knew so much about the vehicles and answered all of our questions. Bonus... Razorback fan!!! WPS. Love my new ride. Great experience...Ask for Brayden!!
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October 2023 by anke mortensen
Hunter was very nice and not pushy. He gave us all the details and didn’t hold back on any information. We felt very informed and good about our purchase. Thanks Hunter!!!!
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October 2023 by Lyle Wasde
Super quick sale, I was in and out in no time at all. I got exactly what I wanted. Anthony handled the sale and was quick to respond on any of my questions and continues to work with me after the sale.
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October 2023 by drew davis
The sales and finance staff were very easy to work with. No games, no “let me talk to my manager” and disappear for half an hour. If you need a vehicle ask for Cale.
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September 2023 by Ryann C.
Great service and kind people! They did a great job taking care of my car in an urgent situation. I appreciate this local business a lot.
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September 2023 by Josie Walding
Ethan did an amazing Job!! He got us in a great vehicle, low mileage, and an extremely low payment!! Plus from start to finish ! 2 1/2 hours! Everyone was so helpful and kind! Such a great experience! #2nd car in 4 years with Lewis Ford!# 2nd Chevy Equinox!
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August 2023 by Amie McAllister
Great place to go if you looking for used or new, great place to go if your wanting happy friendly service. Absolutely loved the process and our Car Dealers we had, we had two different gentleman due to them being so busy, but they checked up on us and attended to us in a good manor and both had good conversation during the waiting process. Both were great and very interesting! Me and my Fiance got a 2014 challenger and we love it!!! They really worked with us and treated us well. Definitely would recommend and go back for another vehicle here. ❤️?
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August 2023 by Summerlin Hutson Photography
Came into Lewis Ford today to just browse vehicles. After a wreck totaling my car I loved for 5 years, I was sure it was going to take me awhile to commit to another. I told my salesman, Matt Grosse, all my must-haves, and he took the time to take me on several test drives and find what I liked best. In the end, I fell in love with a Ford Escape which was recommended based on all the other vehicles I drove that day. Matt took the time to listen to my wants/needs and get me into a car that is perfect for me. I couldn’t be happier with the polite, courteous service I received. I’d buy at Lewis again, and absolutely recommend anyone I know to. And I’d for sure go through Matt!
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August 2023 by Michael D
My first experience with Lewis Ford (Trey) was good. They got me a car pretty quickly. I was happy with it. Fast forward a year and a half later. I decided that the BMW was a little too expensive to maintain, so I went back to trade it in for another car...I got there. Trey was nice as usual. They test drove the BMW. They said it drove fine. It had a decent trade in value. As it turned out, they couldn't get me another car in my budget. I left.A month later, my financial situation improved. I could make a bigger monthly payment, so I went back. They test drove the BMW again, and now all of the sudden, they claimed the transmission was going out, because it slipped once. It was fine just a month earlier, and I had barely drove it that month.After telling me that. I sat in the office for three full hours, being ignored while they took care of everyone else that got there way after I did. Finally, I told them I was going to go ahead and leave. They said they would continue working to get me a car.The next day I called Trey to see the progress, and he didn't answer (which he always had before) I left a message. He didn't bother to call me back. I called a couple days later. Again, he didn't answer. I left a message, and he still has not called me back. It's been over a month. My mother called (who got a car from them also) she inquired about me. Trey said he would call her back. He still hasn't.I feel my treatment was very rude and unprofessional. They were obviously just putting me off. They didn't want to deal with me. The sudden transmission problem I felt was very suspicious. And, even if they were right that the transmission was going out, that means they sold me a lemon. I had only been driving it a year and a half. I am getting a bank loan soon to buy another car. It won't be from Lewis Ford ever again.
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July 2023 by Kevin Shockley
I’m totally so pleased with my Toyota Tundra. I just reached out to Ken and he sent me some used trucks they had and we made a deal quickly. They really worked with me on getting a payment I was comfortable with and it was stress free, thanks again Ken for helping me
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July 2023 by Megan Taylor
Excellent experience at Lewis Ford with Chuck! He walked us through the ordering process with ease, and kept me in the loop about all the details until delivery and purchase. I am so happy with the vehicle, and happy to know how great the service is at Lewis. I will always feel taken care of there!
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July 2023 by Ashley Francis
Michael was absolutely fantastic! I surprised my mom with a new car. Not only did he keep my secret but he found ways to ask her questions and talk her into test driving without her suspecting a thing! 10/10 would recommend a million times and will never use anyone else!
