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March 2023 by Veasna Chey
Hats on hats on hats and baseball cards
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September 2021 by Lisa S
My husband and I visited the store today and the gentleman working was extremely helpful!! I definitely recommend this store and this employee definitely deserves some recognition for his kindness and helpfulness today.
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August 2021 by Fort Robert
Awesome selection of sports hats. The guys there were super cool! Im going back!
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July 2021 by CODY COYOTE
Hands down the best service! The guy that greeted me yesterday had amazing customer service and even assisted with holding bags behind the register so I could try on hats! He was able to set me up with an awesome embroidery!!If I could rate my experience even more I would! Can't wait for Christmas, I'll be coming back to buy hats for the whole family!! Thank you!
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July 2021 by Connor Thomas
Went to the Lids in Fayetteville on 07/15/21. Spoke with Alex, the manager. He helped me with finding the correct size for my son and put my sons name on the back of the hat. He was pretty busy with multiple customers while we shopped but did a great job of making sure everyone was taken care of. He was professional and very knowledgeable. We will definitely be back soon!
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July 2021 by Menace Cheng
They do the worst embroidery there. I took 3 hats there and the person messed up all those 3 hats. The letters are so small on your hat and it's not at the actual place that you suggested to be. I suggest everyone not to go there for embroidery, instead, go to the one in Rogers.
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May 2021 by Dooly Jon
Terrible Customer Service.
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April 2021 by Casey Evans
I want to start out by saying I realize how important Google reviews are and that I never leave one star reviews and less it is earned.I am a small business proprietor inside this mall where this Lids is located. Overall our mall is struggling but my repeated visits to this store leads me to not want to come back to this location due to the poor attitude of the daily staff.Even though the store is a small location and you would assume you should be able to find everything when you walk in, being in such close quarters would lead you to want to provide customer service instead of blatantly ignoring people in your store looking to spend money.When shopping store to store inside the mall, you find out which businesses want your business. Being busy with daily tasks of the business does not excuse you from customer service, manager or floor associates.April 7th 2:20pm just for records. Slim white male.
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February 2021 by Andres Abel Lopez Garrido
We set up a booth this weekend for NWA mall Valentine's Extravaganza and we love it, great facilities, stores and family atmosphere!!
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December 2020 by Lisa Strouts
My husband and I visited the store today and the gentleman working was extremely helpful!! I definitely recommend this store and this employee definitely deserves some recognition for his kindness and helpfulness today.
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November 2020 by Josue Nahun Castellanos
Es un buen lugar para comprar y sobre todo me gusta es que me siento relajado al ir de compras en este bonito lugar
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October 2020 by Kara Cate
Had a $200 gift card for my BD. Little kid says I can’t enter without mask nor does he have any. I’ll take my business to Rogers...
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July 2020 by Sam Drizner
I was just informed I’m required to wear a mask if I want to be in the mall, regardless of pre-existing medical conditions. Don’t shop here, they don’t have any problem violating HIPAA law.
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December 2019 by Blake Dubose Burfitt
Want to thank Alex for the awesome company hats! Great quality.
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November 2019 by Daniel McCarthy
Great service.