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July 2023 by Adam Webb
Friendly staff and great massage therapists, if your able to schedule an appointment. I can't make any appointments except 3 months out which is really anything but helpful. For this reason it's very difficult to use them as your go to massage therapy business.
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February 2023 by Haley Ordway
I’ve been to this location several times for a deep tissue massage. Every time no matter who I have they never do a deep tissue massage. Recently went—told them they could go deeper, as if felt like they were just rubbing me—and they did for a minute or two and then went back to rubbing. Very irritating.The room I was in was also not clean—floors were dirty. There was no music playing so it wasn’t very relaxing. The therapist I had this time was very in and out. I felt rushed. The massage lasted for way less than it should’ve. It’s a 60 minute session. But he got me late and then left me laying on the bed after I undressed for a solid 10 minutes before the masssge started. And then finished 5 minutes early and rushed out.Done with this place. Will not be back.
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July 2022 by LaiLayah Rota
I had my first massage with Kirby. I was a little nervous since I had never had a massage before. The front desk lady was very sweet and explained the process to me, she also walked me through the necessary forms. The staff was very kind and punctual.Kirby was amazing and I will absolutely be getting another massage in the future.
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July 2022 by Patricia Vaughan
I wish I could say don't use Robert, he's horrible...but I can't. He is absolutely the best massage therapist I have ever used. I used to just call and schedule an appointment. It didn't matter who it was with. Once I used Robert, that was it. I won't use anyone else!! The problem is, EVERYONE wants Robert. I had to book 5 weeks in advance to get him.
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October 2021 by Sammie Jean
Can't really say. It was kinda cute inside. I asked about jobs then asked about a massage. She said they couldn't fit me in at all that day. I didn't see anyone there. But maybe they were busy
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September 2021 by Kasey Bradford
Once you can get in for an appointment, it's worth prebooking!
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September 2021 by j ssday
Girls are good.
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March 2021 by Alex Kehl
Excellent management.
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March 2021 by Ash Marx
Book Robert. Ignore the negative reviews and just book Robert. He’s so good - and I’m picky. My muscles, my alignment, and my quality of life are all 10x better now that I’ve been getting regular massages. I cannot emphasize enough how important it is to care for your muscles. Times are too tense not to. You won’t regret it. Xo
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January 2021 by Jodicy Meyers-Hamilton
Absolutely loved it. I feel so good and relaxed
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January 2021 by Jason L
Worst massage ive ever had. Guy obviously did not know what he was doing. I left in more pain than when i came in because dude just kept digging his thumbs over the same place in my back for the entire hour. No technique at all, just rubbing up and down as if he had never gone to school and was just guessing as to what a massage was. He also tried striking up small talk multiple times through the whole massage. Not relaxing. Then as i was being checked out, the girl at the front asked me out loud in front of other people if i wanted to leave gratuity. Rude. Never going back.
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December 2020 by Chelsie Whitmer
The manager at the Rogers and Fayetteville, Arkansas location is extremely rude. I cancelled my membership but still planned to come in regularly and pay per massage. I referred my mom for a massage and she ended up signing up for a membership last year. However, she was unable to use due to fibromyalgia flare ups. When my mom cancelled her membership she was told she could transfer some of her massage credits so they were not wasted. When she called to transfer two of her credits, she was told it was not policy to do so. When my mom questioned due to what she was told previously, the manager called her a liar and refused to give her name or store number and told her to call corporate. I am appalled at the level of customer service and will never return to Massage Envy and will be telling all of my friends and family to go elsewhere. I will also be leaving reviews on google and Yelp. Massage Envy should be ashamed of how they treat their clientele!
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November 2020 by Chelsie W.
The manager at the Rogers and Fayetteville, Arkansas location is extremely rude. I cancelled my membership but still planned to come in regularly and pay per massage. I referred my mom for a massage and she ended up signing up for a membership last year. However, she was unable to use due to fibromyalgia flare ups. When my mom cancelled her membership she was told she could transfer some of her massage credits so they were not wasted. When she called to transfer two of her credits, she was told it was not policy to do so. When my mom questioned due to what she was told previously, the manager called her a liar and refused to give her name or store number and told her to call corporate. I am appalled at the level of customer service and will never return to Massage Envy and will be telling all of my friends and family to go elsewhere. Massage Envy should be ashamed of how they treat their clientele!
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November 2020 by John Olson
There are better places in NWA for these services. I need a massage for knotted muscles - not for a lotion application. Management promised better - that masseuse only works mid day mid week, not very convenient but worse when even her efforts were subpar. I've better facials with Ivory soap then the one I had here. A really good cleaning would really help the place as well.
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October 2020 by Hannah McHale
Jesus christ, just no.
