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February 2024 by Lisa H.
Connor was such a great help to me this past weekend! I was traveling through Fayetteville, and my car began randomly not starting. When Connor ran a check on my battery/starter/alternator he noticed that one of the connections on the battery was very loose. He had to do some finagling to get a snug fit, but put in that extra work to get it done. My daughter and I made the 5 hour drive home with no more problems! We are so thankful for Connor's help!
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January 2024 by Carley Roebuck
The worker who feeds the birds was so extremely kind and helpful. We had a bad battery and he helped us so quick (we were in and out in 10 mins). Fantastic customer service.
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January 2024 by Hannah Varney
Well they don’t honor warranty’s, even if you just buy a new battery and it catches on fire. Make sure you film your process with their products because they’re gonna say your “wired something wrong” when theirs only 2 wires to connect. And the Direct Manager is some useless old racists guy named Spencer … So drive out of state for all of your O’Rileys needs please and save yourself a headache and money.
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January 2024 by Devin Hill
You guys ever just need to replace your battery and go in with like 100 $200 and then they charge you every cent out of your pocket for it to be wrong refused to give you a refund and have to talk to corporate just for them to tell you sorry still works can’t take it every single person at this store is slightly racist as usual it’s been like that at this store specifically for years the only good manager was Dakota and Justin where did they go and instead you hire these terrible workers with know knowlege
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January 2024 by Jade Duncan
Very friendly and helpful staff
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January 2024 by Tracy Jasper
The young man who helped me adjust my headlight was great!!
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December 2023 by Veronica Chessgrove
I bought wiper blades and they installed them for me. The representative wasn't already knowledgeable about the rebate offer advertised on the window, but he quickly looked it up and gave me all the info I needed.
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September 2023 by Kali Ferguson
Jason was so awesome! As a woman, auto parts stores try to take advantage of me every time I go in there but Jason was extremely helpful, quick, & reliable. Thank you for making sure I understood every step & helping me find the best products & pricing!
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September 2023 by Connor Ketchum
My man Jerry was super helpful, polite, punctual, and overall impressive! Knowledgeable, professional, and a joy to be around. Oreillys better keep this kid around. Make sure to ask for him when you stop in!
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September 2023 by Jada Thompson
Super great service. Been in some locations where the sales person doesn’t know much. Guy named Jack knows his stuff. Would recommend.
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September 2023 by Morgan Nance
I'm inexperienced when it comes to cars, but the O'Reilly's staff make me feel comfortable and at ease when I'm unsure of what I'm looking for or how much. They also are so helpful at helping me service my car when I'm having difficulties. Great prices too!
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September 2023 by Lily Brennan
Thanks William! Came in with a fuse-blown horn issue. He helped me and was generous. Will come back because of the great service.
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August 2023 by Shawn Eugene
Terrible customer service by William. Left and went to AutoZone and got everything I needed with great customer service. Used to go to this Oreillys since its close to my home. But I will travel to AutoZone just for good customer service.
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August 2023 by Gerald Brown
If you walk in and a guy named William is at the counter...JUST WALK OUT! He is slow, incompetent, and tries to play God. Worst experience at an O'Reilly's ever. Delt with him twice and both terrible experiences. He has no clue what he's doing and lies
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June 2023 by Gina Moncrief
I purchased A oil filter and 5 20 Castro oil from there and got home and the next day I realized my oil had been used, black as black, now I don’t know how that happened, they exchanged it, but not without pointing the finger at me, with a smirk on his face , (Matt) that was embarrassing, and rude, I ain’t a thief!!!