-
January 2024 by Chris Szajner (Tank the Hank)
UPDATE: On 1/29/24 - 2 guys from Rent A Center came to my apartment and tried getting into my apartment through the master bedroom window. They damaged the screen in the process but could not get the window open.Fayetteville Police Department came out and took a report and called Rent A Center. They denied trying getting into my apartment and damaging the window.Older Post:I messaged them with regards to picking up the furniture beginning of February however, they have been here multiple times to collect the furniture and never responded to my messages.Last night, 1/22/2024 they banged on my door multiple times as well on my bedroom window couple of times and even tried entering the front door on one occasion.I understand they are here to get the furniture and I made it clear via text they can collect beginning of February…but to try to enter someone’s apartment is pushing it legally.Please have the owner text me contact information for his legal team. Thank you.
-
January 2024 by Joni McAbee
Stay away!! Literally the worst experience ever!!! Their store is full of the cheapest possible furniture and appliances you can find for the highest prices. And forget ordering what you want instead because it will NEVER show up!!! I ordered the couch we wanted back in October, its still not in! We're making due with a used one they sent us to get by with until the new one arrives, it has 2 cigarette burn holes in it, very very cheaply made sofa and loveseat we're putting up with while still waiting and paying on the new one we ordered! Also stuck with a refrigerator that's considerably smaller than what we needed while we once again wait on what we ordered! And the mattress they brought us OMG!! The most firm and painful mattress we've ever slept on. I have repeatedly asked for them to change it out because of how painful it is to sleep on! I'm seriously thinking of sleeping on the floor tonight just to get away from it! Supposedly today they were going to call me back and come change it out. Never heard a word back and no one showed up!! But they can damn sure show up at my door 3 times in less than 4 days because my payment was 6 days late even tho i spoke to them on the phone everyday and each time they came to my home!!! Now im stuck with this awful mattress for another week since ill be at work the rest of the week and not here to meet them this is a nightmare!! As soon as I can afford to buy the things we need with our taxes they can have EVERYTHING BACK AND ILL NEVER DARKEN THEIR DOOR STEP AGAIN!!
-
January 2024 by Gabriel Cruz-Thompson
Literally worst experience i’ve ever had working with a compan first couch we pick out supposed to ship monday then we find out we’re not even getting that couch and we have to go in and get a different couch he tells me it’s brand new and it should be in the next day it’s not shocker he says if it isn’t in wednesday it’ll be in thursday morning it’s now almost 4pm and i was told i’d be delivered at 11:30 this morning and it’s not here we’re also not even getting that new one because it’s cushion is just gone so we’re getting the first one we ordered terrible experience
-
January 2024 by bradley fondren
Great service easy to use and great pick up/ delivery experience
-
January 2024 by Destiny Fletcher
Seems pretty good.
-
December 2023 by Jeffrey Williams
They are always there to help with your rental needs
-
December 2023 by Sachia Burns
Great place to get a furniture from and great pricing for the quality you get
-
November 2023 by Jovey Marshall
Very good they will work with you
-
October 2023 by Astraea Sapphire
Really great! Enjoyed it because customer service was great.
-
September 2023 by xLAx_FTW# 30
Brandon was very rude over phone!!
-
September 2023 by Bobby Martin
explained my situation and said be fixed in few days they wouldn’t work with me at all. Brandon was very rude over phone!!
-
September 2023 by Edna Armer
The Fayetteville store is honestly the best and most patient one around.
-
September 2023 by Adam Webb
Helpful and simple process. Free delivery and pickup is a nice touch.
-
September 2023 by Tonya Tabor
Brandon who works there has had been calling my phone even though I have explained to him that I am not the actual customer that the account gets paid. Once again I tell him to stop calling me and he said he was just doing his job. To harrass a none customer it just is a sad thing. Apparently he feels that his way is the only way
-
July 2023 by Isabel Vega
Everything is great everyone is friendly and patient.