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May 2023 by Nicole H.
This is a nice, large Sam's Club. The traffic and parking here is a little crazy though especially the gas station. I like that it is conveniently located right off the interstate. The store itself is usually nicely stocked, lots of samples, beautiful fresh flowers, and has a larger than normal clothing area, in my opinion. The seafood and meat dept is also really large compared to other stores I have been to. The tire and battery section has a friendly staff that were helpful and knowledgable when I brought my car in yesterday for a tire roation. Here are my few issues: besides being crowded this is the only Sam's Club I have been to that many of the sale items I purchased rang up full price even after I verified via the app that they were in deed on sale. So I had to go to customer service after and go through the process of a refund. Also, when I called the store # to make a tire appt, it was sent to a call center. She made my appt at 130 but when I showed up today for my appt they said it was at 1 and they don't take appts on the half hour and they always have issues with the call center scheduling incorrectly. So I had to wait and be fit in for an appt. Frustrating that they are aware of this issue, but it is still happening.
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July 2022 by Beverly O.
We just joined and I really like the scan and pay feature! I scan the items I put in my cart using the Sams club app and check out using the app when I'm finished shopping! It's literally scan, pay and go! The store is big and clean and has lots of fresh produce, meats, dairy and other selections. And gas prices at the pump are great too!
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January 2022 by Timberlyn G.
Life savers!! I walked out and stupidly left my wallet in the cart. They were very kind and professional when I called and checked for it immediately. They then called me back and I was able to come back and retrieve it. I can't believe cash and everything was still inside. Thank you so much to the staff! I think the ones I spoke to were a woman named Shawna and a man named Juan. I really appreciate you guys!
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December 2021 by Levi Curtis
I love being a member here just joined not long ago great place friendly people clean clean bathrooms
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October 2021 by Levi Curtis
Love this store I enjoy being a member now clean bathrooms friendly people my favorite place to shop at
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September 2021 by Blue M.
Worst customer service I have ever dealt with. There is not enough space for me to type my hellish experience with Sam's club customer service both via phone and 2 store locations later. For no reason our membership was cancelled but they kept our money. Was only advised we could spend another $45 to setup another membership. Mind you we are brand knew members started 8/22/21 as of 9/4/21 I will never return.
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June 2021 by Walker Dyer
Nice store with a connected liquor store
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May 2021 by Santiago B.
I have been trying to order some advertised furniture for a bit now. It's been out of stock since I saw the ad go up two weeks ago. Come on you either sell what you advertise or you pull the ad! It's called Truth in Advertising.
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May 2021 by Kate K.
Derrick was awesome! Great customer service. Everything was wonderful, super clean and great for bulk things. Excited to become a Sam's Club member!
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January 2021 by Traci D.
We visited Arkansas over Thanksgiving break and my mother-in-law and I made a visit to Sam's Club while I was there. I only have a Costco membership in Albuquerque (even though we have Sam's Club locations) and after my visit to this Sam's, I might be owning another membership. Side note: it's not an option to own a Costco membership in Arkansas...not in Sam Walton's backyard. Although they offer many similar items, there are still enough differences I believe investing in both memberships might be beneficial here. This particular store was very clean, spacious, stocked, and in general well cared for. They had self check out lanes as well registers with employees to scan your items. I picked up a few clothing pieces that I have since enjoyed. My mother-in-law grab her produce and we left happy campers.
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October 2020 by Brandy V.
Please think twice about ordering flowers from this location. I ordered flowers 3 weeks before my event, only to be told they had NO RECORD of my order when I went to pickup on my scheduled day/time.
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September 2020 by Jamie Smith
Interesting assortment of items and friendly staff.
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June 2020 by Melody Norris
I at the Fayetteville Sams Club this morning and I was very impressed with the fact that almost everyone was wearing a mask. Customers and employees. This was wonderful to see.
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June 2020 by Daryl Bird
they will not credit us with our $46 rewards after renewing our membership. There clerk cancelled our membership because the card was cracked and reported it lost or stolen . Not my problem 42cdays I still have not been credited with our rewards after speaking to store manager, merchandise manager several employees numerous emails... don't have this problem atcAmazon
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May 2020 by Sam Green
Great place with awesome prices and employees.
