U-Pack, a service of ArcBest, provides an affordable and convenient self-moving solution for long-distance relocations. Customers appreciate the flexibility of paying only for the space they use, whether through ReloCube containers or trailers. Many reviews highlight the ease of the ordering process and the prompt delivery of trailers, often arriving ahead of schedule. Families moving across the country have praised U-Pack’s excellent customer service, noting that communication was straightforward and timely. The staff, including drivers and customer service representatives, are described as friendly and accommodating, even assisting with last-minute requests for additional trailers. Customers report that packing and unpacking their belongings was hassle-free, with no damage to items during transit. The overall experience is characterized as stress-free, with several reviewers expressing a willingness to use U-Pack again for future moves. The service is frequently recognized for being significantly cheaper compared to competitors like PODS, making it a popular choice for those looking to move long distances on a budget. Overall, U-Pack is recommended for anyone planning a long-distance move, thanks to its combination of affordability, reliability, and outstanding customer service.
