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October 2023 by Alex Hutchison
Update!Still terrible! Makes my life as a delivery driver chaotic and full of randomness.Has a proclivity to send mail incorrectly, unbundled, out of order, and late.
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September 2023 by Ceasar Quero
Nobody knows where my certified letter is and... horrible
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July 2023 by Trishia McCoy
Absolute worst sorting facility in the entire state! USPS Express means the package will ride a snail to its final destination and then never arrive! I hate USPS!!!!
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June 2023 by Melinda Roop
I have had a package sitting for over a week and still no updates. I am only 30 miles away and it was supposed to be delivered 5 days ago.
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June 2023 by Andy
TERRIBLE! THEY KEEP SENDING MY PACKAGE TO FAYETTEVILLE AND LITTLE ROCK!
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May 2023 by Christian Cobb
had my package sitting at your facility for 3 weeks and still no delivery. what is going on? please pay more attention.
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April 2023 by Teresa Day-Smith
I sent a Priority Mail envelope Friday, March 17 from Blytheville to Washington DC. It was supposed to arrive IN WASHINGTON DC by Monday, March 20. It arrived in FAYETTEVILLE AR on March 20. It was very important that envelope get there in a timely manner. I can't believe it was sent west instead of east.
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March 2023 by Twila Ledford
How many times can you send a package back and forth between Fayetteville and Little Rock? Who are you hiring that can’t tell the difference between Prairie Grove and Pea Ridge? And why did you send a package to Russellville so it could go back to Little Rock just to come back up here? Six packages in 6 months have had problems at this facility! The USPS needs to investigate this facility because if I’ve had this many issues, then everyone else has had similar issues.2/10/2023 Update: just happened again!! Informed Delivery said I should receive today and when I didn’t get it, I checked again and it was sent back to Russellville! Seriously I’m so fed up with your incompetence!
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January 2023 by Jeremy Medlock
I've had one package back in December supposed to be delivered to me one day, but it got shipped to a different post office, and that PO had to ship it back to Fayetteville, so I got it 2 days late. . Now, it's happened again. . . WHAT IS GOING ON???? PAY ATTENTION!
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January 2023 by katy Phillips
They sat my package on top of the mailbox instead of IN my mailbox and it clearly got stolen. Have been trying to get answers for over 2 weeks. No one returns calls and they rarely answer so I wouldn't even waste your time trying to call. Was told today that they did their job and there is nothing they can do. Totally unprofessional and they don't care!
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January 2023 by Dock Farrell
Must be the worst possible plant in the US. They received a package I sent on December 9, and did not send it out until 3 days later. There's no reason for a package to sit at a distribution center for 3 days, especially considering that I sent 6 others at the same time and they're all either delivered already or awaiting delivery tomorrow. Unacceptable. Period.
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January 2023 by Abby Grothe
They have had my package for 10 days with no new updates… unable to contact any support person.
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January 2023 by D Osb
Sent my package to Russellville. That is 2 hours away. Other people have had similar issues, one of the worst processing plants ever!
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November 2022 by Jessica Mcconnell
Well i don't want someone like this who steals people's information or who takes a elderly Ill poor lady's house and cleans out her house of all her things. Or who is a abusive
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November 2022 by Nicole Hutchison
I deal with this location quite a bit picking up hatching eggs and live chicks and have ALWAYS had an excellent experience. Most of the time the package is not listed as a hold for pickup so I have to call this USPS distribution center and they have to flag the package as being a hold and locate the item. They have physically gone thru trucks before to locate my items - always going above and beyond the call of duty! They do a phenomenal job notifying me immediately when the package arrives (sometimes even before they scan in the package) and there are zero issues when I come in to pickup. The pickup could be a Sunday evening or during the week in the morning - they are flexible. The best part about this facility is the professionalism and service they provide to customers! Kudos to David, Jeremiah and the rest of the staff and management team at this location for a customer centric focus!
