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January 2024 by Vinh Pham
Great vaccine administration to both the pharmacists!
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October 2023 by Mandy Richardson
Tried to go through dive thru to get Allegra D. The window only said no alcohol is to be sold through the window. They need to change it and say only prescription medications can be sold through the window. Every time I go to the pharmacy it takes forever to get the pharmacist attention(even though there are 4 of them) they are to be talking.
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September 2023 by Kaylin Thurston
I called up here to see if I they had my medicine in stock, as the Wedington one did not. Rebecca, the pharmacist was very kind and helpful. She not only told me they had it, but switched it over to her store and told me I could pick it up whenever, it would be ready for me.Good customer care is hard to find nowadays, and Rebecca was great.
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July 2023 by Baleigh Beeks
Da'Shawn made my day!!! He deserves a raise/promotion. He helped me out tremendously- no hesitancy when I had realized I had forgotten my card to pay at home.Please let this review get to him!
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May 2023 by Annabella D.
This was a great walgreens! They had everything that I was looking for. They had toys, drinks, a couple of clothing items, umbrellas, beauty supply, cleaning products, and they had a perfect spiffied up pharmacy! But the icing to the cake, the cherry on top, the cheese sauce on the macaroni, the soil in the plant, the camera cover on the computer, the wax on the candle for me was that there was a beautiful dog in the corner. The baby was all by herself and she had no collar I asked the Walgreens employee if I could take the baby. She said yes because the baby was a stray. I have never been more complete in my whole entire life!
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November 2022 by Baylie Nicole
If I could give no stars I would.y fiance just had a knee operation and needed his meds, they said they would have his meds filled the night we went to go pick them up. 4 hours later no meds. He was in extreme pain for 2 days because of them. They even had the order for his meds 5 whole days before his surgery. I will never let him use walgreens again.
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October 2022 by Julie McClain
I used to use this Walgreens Pharmacy for my entire family. After they issued 15 pills instead of the required 30 on husband's script, I moved my scripts. I called the store and specifically told the Pharmacy to take me off auto fill, they didn't. I received a phone call weeks later, that poor girl got an ear full. Today while in the drive thru for a family member I watched the young man help 3 people at the counter inside the store. I buzzed the buzzer and he came over to tell me he would be right with me. I told him I had watched him help 3 people already surely he could assist me now. The answer was "I'll be right with you." I parked and went inside, figured I'll get in line and get helped quicker. I complained to the two ladies working in the store and asked them to please get some help in the pharmacy. As I got in line, two other employees came into the Pharmacy area. I mentioned my complaint to the tech and was told that one of their techs had been in a car accident and broke her neck and they "were sorry for my inconvenience." I'm on a limited lunch break and have to go inside the store for assistance and then I'm met with condescension. Hmm...not good customer service. I really hope the employee is recovering. In the meantime, someone in management needs to resolve this store's lack of training, communication, and staffing. Never should there be only one tech to work the counter AND the drive thru. I will never return to this store! I have found a pharmacy on the east side of Fayetteville that has nothing to do with Walgreens, and employees that have been there several years and know how to handle a drive thru.
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October 2022 by Tianliu (LT)
I needed to take a photo for official use, so I called this pharmacy 20 minutes before I walked here. No appointment is needed according to the clerk. I even told him to be here shortly, and he said okay. After arriving at the store, he said that the camera's battery is dead and needed to be charged for 2-3 hours. Until fullly charged, the photo service is unavailable. Excuse me? How can one be this irresponsible to treat a customer? And I don't even buy your "battery is dead" words. My advice: do not come to this pharmacy for your own sake.
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October 2022 by Kiley Corbitt
Went to ER to get an IV. Dr said if I don’t get better after taking this medicine then I would have to come back… it took over 6 HOURS since my dr called my medicine in for them to fill this prescription. I’m 33 weeks pregnant and can’t get dehydrated, this med is supposed to help with that. Never have I experienced such a long wait time at a pharmacy for something they have on hand. It was ridiculous. I called 3+ times, my husband went to check it… still wasn’t filled. They finally filled it after 6 hours. Will definitely be switching pharmacy’s after this experience.
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September 2022 by Jeff Thompson
Drove 35 miles for a booster shot appointment. Once I arrived they told me that the could no longer administer the shot. No one called texted or emailed me to let me know. Appointment made yesterday? Manager named Lydia seem to be unconcerned about my complaint. Did not even come to the window to talk to me. I will no longer do business with Walgreens. Another person posted they love this store cause there on no lines.. I think I know the reason why.
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September 2022 by Tammy Fowler
Absolutely the worst drug store in NWA, I can't imagine another place could be worse. All their new changes aren't working.
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July 2022 by Allen Ruff
MLK Walgreens is asily one of the worst I've ever been to. Horrible customer service, never enough staff, I've even witness them send a line of people away because the only employee running the register had to take a break. I get it but the pharmacy tech or manager couldn't fill in for 30 minutes.Not our problem anymore. We are switching to a new pharmacy.
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June 2022 by Meagan Boyd
They don’t ever answer the phone and when you show up there’s 5 employees walking around doing nothing. I am moving my families business to a different pharmacy. Walgreens has the worst customer service!!
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May 2022 by M Houston
Seems the four or five times I've been to this location there's always a reason the prescriptions aren't ready or a technical reason that you just can't pick them up and now they've changed their hours to where they're not even open on Saturdays or sundays. Update-went back Monday and the drive thru is still closed and 11 people waiting in line at the inside window.
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May 2022 by Kelvin Fu
I needed to take a photo for official use, so I called this pharmacy 20 minutes before I walked here. No appointment is needed according to the clerk. I even told him to be here shortly, and he said okay. After arriving at the store, he said that the camera's battery is dead and needed to be charged for 2-3 hours. Until fullly charged, the photo service is unavailable. Excuse me? How can one be this irresponsible to treat a customer? And I don't even buy your "battery is dead" words. My advice: do not come to this pharmacy for your own sake.