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July 2023 by Stanley Melson
Great service friendly
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April 2023 by Leona Earls
They had the parts for my friends go cart in stock . Amazing ?
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September 2022 by Julie West
They were helpful they ordered some parts for us and the parts didn't work they let us return them with our receipt and they took a 30% restocking fee.
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September 2022 by Terri Like
Replacing an appliance can be a very sudden out of pocket expense. The girls at Western Auto were very helpful, and determined to find what I needed at the price I wanted! And the fact that they will deliver, hook up, and take the old one for a small fee was wonderful as well. I was able to get my purchase with delivery at a better price than if I had went out of town to buy. I will stay local with them for sure any time it is possible!! Great service!
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August 2022 by ssjb55
Great place to get mowers or just about anything you need!
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May 2022 by Karl Dickerson
Nasty customer service. I purchased a CC30H mower from them in April 2019. The deck of the mower was cutting one side of the grass more than the other side for the last three years. I couldn't figure out why it was cutting incorrectly. So finally I called a professional (Sears) to inspect and get my mower up and running for the 22 season. I was informed by the Sears maintenance man the the top "shroud" which was made of plastic was broken either by shipping or something else. The Sears maintenance man said he saw no damage to the deck. I called Western Auto @ 906 North Washington Forest City, AR 72335. They told me the warranty was over and they couldn't do anything for me. I told them as a customer how am I supposed to know that the plastic shroud is broken and that's the cause of the deck not being leveled? He said "I got nothing for you buddy". I asked him for the owner and he said "well they're not here right now". And I said oh you've been most helpful and I hung up. The next step was I called Cub Cadet themselves and reported the location to them. I suggested that they take away their right to be a Cub Cadet dealership because they are making a bad name for Cub Cadet!
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November 2021 by Rosha Leak
Good peoples love shopping there
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October 2021 by West “Julie West” Julie
They were helpful they ordered some parts for us and the parts didn't work they let us return them with our receipt and they took a 30% restocking fee.
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October 2021 by Roberto Ortiz
Great store very knowledgeable staff and the service is superb
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August 2021 by wayne carroll
They go above and beyond to help. Always friendly helpful knowledgeable about everything they have. Great service department!
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August 2021 by Tifany Dillard
I had a bad washer to go out and only had a month Mrs Reeves helped me I was getting up set she got me a washer coming so please work with them cause it is just as hard on them as us I have bought a upright frezzer a bed n paid off and they will help in any way they can
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June 2021 by Marie Turner
I was looking for a recliner and they didn't have any in the store BUT they did have a nice variety of other products and good customer service!
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June 2021 by Derrick Ivery
First a lawn mower now a dryer. These people are a joy to deal with. But be forewarned, bad attitude will result in bad service
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May 2021 by D Wreckin
Great place to deal with. Knowledgeable staff and great prices.
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May 2021 by Roger Cannon
Good lawn mower at a fair price. Solved my tall grass problem same day. Good folks.