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November 2023 by Herman Hollaway
Very nice folks. I was only there to pick up some steering fluid from the parts counter but everyone that I interacted with were very nice and the lot had a large selection.
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November 2023 by Lisa Sampley
We had a wonderful experience at Breeden Dodge. The sales staff was professional and courteous. We felt like we got a good deal and made some new friends along the way. They completed our deal to our satisfaction.
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October 2023 by S J
Management should be AshamedService department is absolute garbage, 0 integrity, 0 due diligence, poor work ethic. I'm keeping it kind, but to sum up the end results, If you own a diesel truck don't bring it here. I regret spending 500 dollars to have my truck towed here, I only payed the fee they wanted to get my truck back, They drove it 10 miles and their version of an oil analysis was draining some oil into a used Gatorade bottle, looking at it, and saying yep that looks good.... service manager and general manager never contacted me after answering their survey.They changed my oil filter with out my permission, I told them to look at it not change it. The filter is a cartridge not a sealed can type and you can see debris in them by simply looking at the outside of the filter pleating , charged me $100 on top of what I though I was going to have to pay, Didn't tell me there was a recall on the engine for a part that is and was responsible for the issue.over 200 dollars for laziest "diagnosis" for something that simply required an oil analysis and filter check... Put 2 and 2 together along with the recall and imagine the few possibilities that could be the issue. Imagine the toner ring delaminating and causing metal flake to be distributed into the oil recirculation system as well as causing lack of power or "misfire" Just a start...With a proper oil analysis which would have made sense, not an empty Gatorade bottle...., I would have been able to get FCA to cover any engine replacement, since repairs are not done on 3.0L diesels. The lack of customer care or even any effort, FCA would not help me with any issues with out a diagnosis or oil analysis that showed abnormal wear on the engine.Lastly, After they tell me there is absolutely nothing wrong with the truck which has low mileage "drive it till it completely breaks" they said. Then the sales team offered me less than poor blue book value for the truck, even though they tell me its in excellent condition.Do not buy a vehicle from here, don't get service done here!They won't work on the vehicles, they don't care and would rather leave you stranded in the middle of no where rather than do what should be done... Deplorablemanagement(don't reply with your typical "sorry you had a bad experience, call this number") Reply to my messages I already sent. you have my messages, and emails and never replied to them, I have given you since the 2nd week of August to do so.
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September 2023 by B Cooper
Jennifer was the sales person who helped us both times we came here to look for a car. She was excellent. Kind and truly cared about finding my son a car at the price we needed. Highly recommend anyone to ask for Jennifer if you happen to come to Breeden.
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September 2023 by Kenneth Moore
Great experience. Service crew was very friendly and a delight to work with. I was promised my vehicle would be ready and not only were they able to do that but they completed the service a day ahead of schedule. The crew even offered to wait past closing as I was running a little behind. Definitely would do business with the crew again!
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August 2023 by Angela Bugeja
Thank you for the professional service that was provided when I brought my van in to test the auxiliary battery.I was kept in the loop when my vehicle was being tested and notified of how long it would approximately take. I was offered food and water and I really appreciated the extra attention to make me feel comfortable.
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August 2023 by Matt Guisinger
The Service Department is top notch! I am in from out of town and was having major problems with my pickup. We got the vehicle into Breeden and they took a look at it. The Service personnel really took care of us, the Service Manager is a super nice guy and very knowledgeable, and our wait (although short) was very pleasant.
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August 2023 by Jill Boyd
I love this service department!! Always able to get us in quickly, honest and affordable! They have a small kids area and are always so sweet to my babies when we are there! So appreciate their kindness!
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July 2023 by Jackie Nichols
Been trying to get my recall do on my 22 ram for over 3 months. They don't mind selling you a over price truck but when you need service on it good luck. Put me on hold never came back. Worst costumer service I have ever had at a dealership.
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July 2023 by Dr. Miranda Oliver
Excellent customer service in the service department! They’ve take care of my Grand Cherokee for almost 10 years now. One of the few issues I’ve had, Steve was very informative and helpful in explaining the problem and they were very efficient in getting it fixed. I’d highly recommend anyone using Breeden in the future!
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July 2023 by Kenny Coddington
Breeden’s service department took excellent care of me and my ol Dodge Diesel Truck today!
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July 2023 by Stacy H.
Buyer BEWARE! Never do business with this group. They sold me a lemon 4 weeks ago. Tried to cover up an oil leak with SILICONE around the valve . It lasted just long enough to drive three hours home, the engine is gone. Hid the fact that it was unsafe to drive as well. Put bandaids on all the problems to last just long enough to.drive off the lot. When I got it home and reached out for assistance they said its my problem and good luck. HORRIBLE place to do business with. I will never trust a dealer again.
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June 2023 by billy bolton
Had my Jeep wrangler towed to Breeden from another local mechanic shop after they tried to tell me I needed a new engine on my Jeep. I knew better since I keep the vechicle in top top shape. Turns out I just needed some fuse work done and they tested the engine after repairs and everything checked out ok. So thankful I didn’t listen to the first mechanic and have my engine with less than 80,000 miles replaced. Also Breeden got me done and kept me informed I’m a reasonable timely manner. I will bring my Jeep back for future repairs and save myself time and money.
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June 2023 by Keli Atwell
Although it took 3 weeks to get it back, Breeden’s service department was great! Sebastian kept me informed on what was happening with my jeep. Thanks!
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June 2023 by Kathy Wootton
I am a loyal Jeep owner for the past 30 years and this was the best purchase experience I have ever encountered. Thanks Zach for a job well done. You were great to work with and look forward to using you again in the future.
