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May 2023 by Richard Johnson
Took our elantra in for recalls. A day later, we find a nail in one of our tires and take it back to get the tire patched. They tell us they found the nail when it was in for recall work and just didn't tell us it was there. I guess that's what we get for dealing with a dealerships service center.
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April 2023 by Ronald M.
The used car I purchased had a myriad of unseen issues. After purchase, they hung the After market put over the tag. The camera did not work. The tire sensors were on the wrong tires. The tires they said that passed inspection were damaged and lost most of their pressure over 6 days. Slowly losing pressure from day to day. Sure the sold the car at fair market value, assuming the car wasn't absolutely trashed.
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February 2023 by David Oliver
Can't get thing right. Been back for the same thing 4 times. Still not right
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October 2022 by Michelle J.
Stopped through this morning with a blinking alert for low tires. We were traveling. Crain Hyundai checked out tires, added air and answered a few questions on the alerts. They were fast and efficient. By the way, love our 2022 Sonata Nline. Gas mileage is around 35 mpg on average and it drives like a dream!.
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March 2022 by Kara Sampley
I unexpectedly needed a new car. Sebastian found exactly what I wanted. It was ready and waiting when I arrived. Very smooth buying experience!
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March 2022 by Jerry Piguet
Excellent folks, great service, good times
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November 2021 by Hollie G.
When looking over a used car, we were offered a sale price $1K off the sticker price. The next morning the salesman (Blakely) called us to gauge our interest and we agreed to come back. We were then informed that there was a "mistake" and the car wasn't given an inspection and needed new tires. The offer was taken back and the new price was $1K higher. No apology or remorse by the sales manager (Cody) other than explaining that "we're human". A classic Bait and Switch.
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September 2021 by Jennifer C.
I talked with a woman named Jamie several times and set up at appointment to go down to Fort Smith from Fayetteville to purchase a new Elantra. My sister drove over from Tulsa to drive me down there to pick up the car. When we arrived, there was no Jamie, and no car. They had sold that Elantra, and the ones they had were fully SIX THOUSAND DOLLARS over list price because "supply and demand," as the extremely unhelpful sales guy explained it to us. In other words, they didn't even pretend we'd be paying for extra features--it's literally just that people are having a hard time finding cars right now, so they can charge six thousand dollars because they feel like it. AVOID AVOID AVOID. Total waste of time. How do you treat people that way?
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August 2021 by David B.
Unfortunately this company has decided to take advantage of the pandemic and sky rocket prices on their vehicles. The definition of price gouging is 10%. They are tacking on fees closer to 20%. Just because a company can, doesn't mean they should do something like this.
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August 2021 by Justin Skaggs
Justin Arrowood was amazing to work with. In the middle of this crazy car shortage, he was able to get us in the car we wanted at a great price. Our new Santa Fe has everything, and we’ve got a new favorite car salesman.
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July 2021 by CodySpaghetti Piguet
Great shopping experience! Brandon and Justin were great!
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July 2021 by Robert L.
The Staff is Super Kind! I brought my car in for an oil change, they told me everything that was going on with my vehicle. They advised on future serves needs. They all seemed to care about the person by making sure the vehicle is safe to drive.
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July 2021 by sappy 1
Great people
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June 2021 by LaDonna stebens
Was great the salesman was a very nice and very professional man I recommend Hyundai To anyone who is Interested in purchasing a New Vehicle...
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June 2021 by Jazzmynn Callahan
Very unorganized. Wish I could go through someone else...
