Goodyear FleetHQ

Hours: Goodyear FleetHQ provides commercial roadside tire service. Reviews from employees describe it as a good company that cares about its workers, including those hired through temp agencies. They note that training is general, with real knowledge coming from hands-on experience, and that information changes frequently as client companies update their procedures. Employees emphasize that success requires taking initiative, clarifying information, and following the proper chain of command with team leads. However, customer reviews of the roadside service are highly critical of the pricing. Multiple reports state the service is very expensive, citing charges of $12 per mile for travel, $100 per hour for labor, and an additional $100 to mount and dismount a tire, resulting in total costs around $500 for a single tire change. Customers also express frustration that they cannot track the service technician's location for an accurate arrival time. While the technicians are acknowledged to do a great job, the company is accused of price gouging and overcharging for the service.

1. Fort Smith, Arkansas