This Jo-Ann location has closed

7609 Rogers Ave, Fort Smith AR 72903

About JOANN Fabric and Crafts

JOANN Fabric and Crafts is a one-stop shop for all creative passions, where America's sewers and crafters shop, discover, and learn. For nearly 75 years, JOANN has inspired creativity and self-expression. Customers can browse a great selection of project supplies, including scrapbooking products, beads, baking supplies, yarn, and sewing machines from top brands. The store also offers a holiday selection for various occasions. The staff is frequently described as friendly, accommodating, cheerful, and welcoming. Employees are noted for their wonderful hospitality and customer service beyond measure, often going above and beyond. They are knowledgeable, take time to listen and help customers understand materials, and ensure shoppers get what they need for their projects. This positive and helpful interaction is a big reason customers return. The store offers a decent variety of products, and customers report happiness with the quality and ease of accessibility. The atmosphere is generally pleasant. Some customers note that pricing could be more competitive and mention that the electronic fabric cutters can create jagged cuts, leading to material waste. Overall, JOANN is recognized as a place for a really good experience where staff help make creative projects possible.