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November 2023 by Liz S
Have had our truck for almost 2 weeks for a key that has broken in the ignition and haven’t even looked at it yet!! Now they’ve locked the spare key in the truck so it could be more time sitting there collecting dust! I have a 98 year old mother in law living with me and if something was to happen to her I have no way to take her to the hospital while he has my vehicle during the overnight hours because he drives it to get to work! Have never contacted us regarding the vehicle and we only know that it’s sitting there because of our calls. The poorest customer service I’ve ever experienced. Will never ever use this place or any business associated with it.
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September 2023 by Gloria Victory
They got started at the appointment time, gave me two choices for the repair, which was great. Everything was perfect and in a very short time I was back on the road.
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September 2023 by Ilse Arroyo
Update: After barely a week, my AC stopped blowing cold air. Took it for a checkup and they found a leak to which they said costs $200 to fix. I get that mistakes happen but a leak test should’ve been done or something. Even if it was done why did it only last me 4-5 days?? I have been driving around the entire summer with no AC and I’m in college, living on my own. I literally cannot drop $300-400 like it’s nothing which is how much it was to get it fixed the first time so I just wasted that money.Went and got my ac fixed and they were so very friendly. I usually get nervous going into auto shops because I’m a young woman driving a truck and fear I’ll get ripped off or something but they were very accommodating and they let me know what they were fixing as they were fixing it and any issues that come up in the process! Also got my oil changed too. Great service, a tad expensive fixing the ac, (but I’m in college so everything is expensive to me ?), and quick! Will definitely be coming here from now on!Services: Air conditioning
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August 2023 by Pay It Forward Fort Smith AR
My truck broke down. Once I got a hold of my roadside assistance they dispatched Jody's. An awesome man loaded up my truck. Pretty cool dude. I recommend because I've also used them in the past and I appreciate the professionalism.
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August 2023 by Rhonda McCoy
We recently used Jody's Auto Service in Fort Smith for their truck rental service through Penske.Even though they were busy the folks @ Jodys greeted us right away.Their facility is very clean and professional with many serve awards and certifications on display.Based on our experience and the work we saw going on, I'm sure they earned everyone one of them.We recomend Jody's Auto Service to anyone in need of auto services in and around the Fort Smith Arkansas area.Thank you.
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August 2023 by Charles Bradley
Great service, needed a small engine header cut and they got me squared away in 5 min. Jody's always does great work for me over the years.Service: Exhaust
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July 2023 by Ted Gudermuth
Started taking the cars to Jodys based on a friends recommendation. They do free pick up and delivery and communicate well. We won't send our cars anywhere else now. Friendly people and fair prices.?Services: Electrical repair
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June 2023 by Sonya D
Unbelievable customer service!! I thought I had an issue with my tuck and Jody’s did troubleshooting for 2 days. No problems were found and didn’t charge anything!!! That NEVER happens these days!!Service: Vehicle Inspection
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June 2023 by Cole Rushing
My fiancée’s car had the shocks and struts shot and Firestone wanted to charge us 1700 to fix it.I was able to provide the parts to Jody’s and had an amazing deal on labor and an alignment!Dropped it off the night before and it was done by 1 the next dayI highly recommend Jody’s and will definitely go back for anything I needService: Steering & suspension repair
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June 2023 by Damon Rye
Had front brake pads replaced. I waited on them. They showed me front and back brake wear before starting and gave recommendations. Cost was very reasonable and wait was minimal. Would recommend completely.Service: Brakes
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June 2023 by M2L Brown
Mike and the guys at Jodi's took care of my Tundra about a week ago. Love'd that they called me between the issue they found and the actual work performed to discuss cost and time frame of work. Much appreciated. Thank you allService: Engine repair
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June 2023 by Charles Nixon
Great people they have done services on a couple different vehicles I own. They are honest, friendly folks. They keep you informed. They are technicians here not just part changers.Service: Air conditioning
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May 2023 by Ellen Gonzalez
I highly recommend Jody's Auto Center, they have always done a great job on my automobiles and are pleasant to work with.Services: Tires
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May 2023 by Chardale Taylor
Had a car stolen in Tulsa found in fort smith, police had it towed by Jody’s. I want to say what incredible people they are! Shout out to Rocky and Gabe you gentlemen went above and beyond helping my son and I , figuring out how to get it back to Tulsa! I feel very blessed and appreciate you! Thank you
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May 2023 by Jordan Danser
Very easy to work with. Best price in town. Great communication!Service: Brakes
