MASSARD CROSSING

Shopping Centers & Malls
Hours: MASSARD CROSSING is a well-organized and clean store, offering a good selection of items across various departments, including clothing, food, electronics, and toys. Customers appreciate the helpfulness of the older associates, who go out of their way to enhance the shopping experience. However, there are concerns regarding the newer, younger staff, as some customers feel they lack proper training in customer service and do not assist when needed, particularly in helping elderly customers reach items on high shelves. The store has undergone recent remodeling, which some shoppers find has made the food aisles smaller and less organized. Additionally, there are complaints about the availability of charged electric carts, which can be frustrating for customers needing assistance. Despite these issues, many customers note the cleanliness of the store and the regular restocking of shelves. Overall, while there are areas for improvement, particularly in customer service and organization, the store is generally well-stocked and offers marked down items, making it a valuable shopping destination in the area.

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1. Fort Smith, Arkansas