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October 2023 by Rozie Nguyen
Loved the staff! I was unable to get everyone’s names unfortunately. Helen was very helpful and bubbly. Ron was punctual and informative throughout the whole process. Gloria was very sweet as well! The painter did a great job at repairing the paint back to its original condition while the dent specialist did a great job with the PDR (paintless dent removal). It’s like the damage were never there! Overall, would recommend this family owned shop for your repairs! :)Services: Painting
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July 2023 by Shaney Dill
Medley and sons did an awsome job repairing my extremely hail damaged nissan kicks. Can't even see that it was damaged. I highly recommend Medly and sons for body repair.
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May 2023 by Tracy Maxwell
They did amazing work after my accident. I would definitely recommend. Them to everyone.
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April 2023 by Johnnie Dehart
Mr. Roy and Ms. Helen are the best folks! The work the guys do at this place is amazing!!! They matched my paint perfectly and detailed the WHOLE truck inside, AND out beautifully ? I mean it was like brand new again, and this is after a bad wreck with a school bus ?Highly recommend paying them a visit if you need good work done after an accident ?very easy to work with the insurance company and have you back in your ride again in no time flat??
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April 2023 by Lynn Rausch
My car was hit at a stop light doing considerable damage to the drivers side. I had never used Medley and sons but going forward they will be my go to shop. My 2016 Lincoln MKX looked liked brand new and they even cleaned it inside and out before I picked it up. Plus, they are just the nicest people to deal with on the phone and/or in person. I highly recommend them .
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April 2023 by Landon Peoples
I’m hesitant to write this review because I don’t want them to be too busy in case I ever need to use them again! Medley and Sons went above and beyond to get my car fixed right. I think it’s cleaner now than when I bought it a few years back. I didn’t expect this high a level of detail and I’m blown away!
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March 2023 by Glenda Williams
Very helpful and quickly took care of issue with water leak from sunroof. Ron completely explained the issue and how it was taken care of. Helen very friendly and helpful. Would definitely use again.
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March 2023 by Kathy Harmon
This is an awesome place. Very courteous and professional. I am so glad I found them. I highly recommend them and would u7se them in the future.Service: Auto engine diagnostic
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February 2023 by Wilfred Wright
Been using Medley & Sons for years. Definitely my go to body shop if and when I need this type service, and I just recently used this business for work done on my vehicle. Great business, great people, great service, and great atmosphere. Would recommend Medley & Sons to any one. You will not be disappointed.Service: Body & Trim
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February 2023 by Bambi Crozier
We are new to town and invited several local repair shops and body shops over to get to know them. These folks are the only ones who came! We got to sit and talk with them about their history, their love of the industry, and their goals with their company. We learned about their location and how they got it. We were given a great number of local connections to help us in starting our auto repair shop. We are EVER so grateful for these two in our community and will always reach out to them when we need body work! People who are willing to help others without expecting anything in return are MY kinda people.Service: Body & Trim
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October 2022 by Wendell welbern
The people at Medley and Son's were very friendly and the work was done in a professional manner. They provided an estimate of repairs in a timely manner and worked with the insurance carrier expeditously in order to get the repairs done quickly. I would recommend Medley and Son's to anyone needing auto collision repair work done, and I have already recommended them to two friends who need collision repair work done.Service: Body & Trim
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August 2022 by Jen W.
First off I want to say that Medley & Sons did a fantastic job with the cosmetic body repair to the front bumper and fender of my car. They were also spot on with the white pearl paint match, and they completed the work in a reasonable amount of time. There was a slight extension to the original time frame, but I had no issues with the insurance company working with them. HOWEVER, my car was broken into while it was in their possession. They keep their cars in a big dirt open lot - no fence or security. And it's not in the best part of town. There's no forced entry, so I can only assume they left my car unlocked. Whoever broke into my car couldn't figure out how to press a button to get into my glove box, so they pried it open and broke off a large piece of plastic covering the button. You can see it in the picture. When I tried to bring it to the attention of the shop owners, they tried arguing that maybe it happened before or after they had my car. Nope. I opened my glove box, removed my car insurance/registration right when I dropped it off, then picked up my car with a huge piece of plastic on the floormat. They refuse to acknowledge that this happened on their property. They told me they have cameras to monitor their lot, however what's the point of cameras if you don't review the footage and take responsibility? Despite the back and forth, they used a plastic adhesive to glue the piece back on over the glove box button. Who knows how long that will last? There are still scratch marks all over my glove box. And really they should be accountable to replace the whole glove box. Maybe this doesn't sound like a huge deal, but my car is a $40-50k car brand new. Final word: I would use them again for auto body repairs, but NOT until they have a secure area for cars to be parked while in their possession. If you use them, be sure to remove all valuables from your car. It may not stop a burglar, but at least your valuables won't be stolen.
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May 2022 by Natasha G.
I drive a 2020 Honda Accord. My car received damage from a 18 wheeler tire. Mr. Ron Medley & Mrs. Helen Medley was great. They advised me that my car would be done in a timely manner, it was done in 3 days just like they said. They did an amazing job, I will be referring any and everyone that I know to Medley & Son Auto Body!! Hands down the BEST SHOP IN FORT SMITH!!!
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March 2022 by Mark Torres
Used them before and did a good job. This next time that I wanted to use them, I scheduled my appointment. A few hours later, after getting rental set up, they called back and was told they were not going to work with GEICO anymore. Everything has to be rescheduled and canceled now.
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February 2022 by Michelle Taylor
After a deer hit my car, my Prius was badly hurt. Even the electrical needed help! Ron Medley and Sons did a beautiful job on my Prius. They are wonderful people and their workmanship is the best. My Prius looks as good as new. Thank you Ron, Helen and Sons!Services: Body & Trim
