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November 2023 by Bondfiles Inc Office
I walk in. The nurses stare me up and Down, receptionist starts frowning, room full of white patients start getting nervous. Same ol prejudice. Whites served first. Blacks served last.
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June 2023 by Brianna English
Not worth your time.
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January 2023 by 8track
The lady at the desk (penny) likes to play games with schedule, then I reach out by phone to the customer service person (carrie) there and explain the problem....not once does she ask the name of the person, that's because they probably go to lunch together a couple times a week. I'm done with companies that can't govern themselves...bye!
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November 2022 by Rosie Hyatt
If I could give zero stars I would. So since switching to this clinic, dr rundell has sent my daughter who has dizziness, black vision to the heart doctor and then stopped working the issue, told me she would help me lose weight then when I called out some mistakes that were made I was told I had to go to the heart Dr and a sleep study to check heart rate, the problem is I just had a full cardiac work up w/ a over 2 night monitor and was cleared and told to lose weight! We have tried to be seen over and over for illness since January and were told "Bently doesn't see people if they might have or have had covid. My family was sick at the end of July and had to seek help at urgent care because all she would do is call in paxlovid but would not see anyone for 30 days. Monday I had a pap(high risk for cancer) got a call saying Bently had to go get her sick child rescheduled for today, called because my child is sick and asked to have my appt switched for her, this took and hour 5 phone calls and me in tears! I'm at a loss of where to take my family for medical care! This doctor just wants to push you off to the next and never figure out the issue. When you explain they blame the call centers! So they asked for a date to look at things look at the calls at the end of July! Needless to say we are going to urgent care and I guess I'm getting a walmart pap until I can find a doctor who cares about their people!
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September 2021 by Blaire Gibson
Staff was extremely rude when I called to ask for questions about a prescription refill. My kid was sick with fevers and they refused to see them or treat them because they said it was covid. But turns out they had a kidney infection and was hospitalized. Will not take them back here ever and will always go to baptist
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September 2021 by Melissa Lou Gregory
There's nurse practitioners when you can't see your Primary care Dr.(you usually can't without an appointment) they're knowledgeable and helpful.
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May 2021 by Emerald L.
Probably the best place I've ever chose to have my my health taken care of by Dr. Pearson he is by far the best doctor in the world I feel bad because I know right now he's going through a hard time not understanding how come you can't get me in to get my back fixed I'm literally just debilitated with it but I do thank you for everything you've done there's one of his upfront nurse at clerks that works there that's just not not up to par she's kind of ugly and rude sometimes but other than that you couldn't find a better group of people they are just absolutely down to earth great people I would highly highly recommend you go into this clinic Mercy clinic at Polo is by far the best and you better hurry because they probably aren't even taking new patients are just so good thank you Dr. Pearson
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May 2021 by Anthony Richards
Great doctors, nurses, and staff that makes you feel better with your care
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December 2020 by Spicy By Salt
Got there at 7:45 a.m. with an appointment at 7:30. The hours say 8 a.m-5 p.m. so I figured they were closed after calling them 3 times in a row. finally going inside they say they open at 5 a.m. not 8 a.m. the information on the hours is false and delivers a false representation of when the building is open. They wouldn't see through to the appointment due to a "grace period" the lady in administration taking appointments didn't seem to care that the time on the website was wrong, and said she could give another appointment in January. Since I have already been waiting nearly a month and a half, I walked out. This place before 8 a.m. isn't recommended. And apparently the 3 times I called didn't go to the front desk either, so she said she received 0 calls. If I could rate 0 stars I would. I'm never coming back here again.
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September 2020 by Tialisa Fulgium
The Dr.'s are very caring and you can get in to see a Doctor pretty quick without having to wait a month to see a Dr.
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August 2020 by Amber Grimes
With Dr. Calloway, I never have to wait an hour during my visits. I get in and out. With the other drs, I'm her waiting forever and it feels rushed after they come into the room. That's not right.
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May 2020 by Roger William Pfeiffer
Great staff and quick service.
