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January 2024 by David Grimaldi
My wife and I recently purchased a Nissan Rogue from them. The entire experience was fantastic and Dalton was a wonderful salesman. I noticed a few things wrong with the car the day after we purchased, and Dalton had us drop it off, got us a loaner and they replaced the water pump and brakes all around including rotors free of charge for us. 10000% will be returning for any vehicle I purchase in the future. These guys are great!
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January 2024 by Robert Bierma
I have purchased the most inclusive maintenance plan available for a 2019 F350 DRW. Randall Ford on the first visit, at 45000 miles claimed to fill DEF (which was not), rotate tires (which were not), service air in tires (which again wasn't done). I am not sure about the fuel filters, they claim they were changed, but history repeats itself. I took the truck back for the second time for the rotation, DEF, and air. Well they got two out of three this time, now for the third trip, this time was on them, I would have put air in my own tires, if they hadn't been spiteful and miss aligned the inside valve stem to the oval opening.
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January 2024 by Kobukan Karate Federation
One of the most pleasant car buying experiences I have ever had! My salesmanBilly was super nice and friendly; made the transaction a breeze. Jordan in finance was top notch as well and offered some great warranty options. 5 star dealership and highly recommended!
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December 2023 by josh higgins
Had a quick easy experience dealing with Randall Ford and Rocky! They were spot on where i wanted to be in the end, no haggle no smoke and mirrors, straight to business and done. Highly recommend giving Rocky a call for your next vehicle. Very knowledgeable about all the hi-tech gadgets in today’s automobiles. Thanks again Randall Ford
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December 2023 by Tasha Johnson
I purchased a vehicle maybe 6 months ago, it smelled hot when I got home the next day the coolant level was low… it had a leak.. the service department had my car for several months just for it to turn around and do the same thing so it went back.. here we are again with the same issue check engine light on, now they want me to pay over 2k to fix something that was an issue when I bought the car. I will never buy and will never recommend anyone to Randal ford. This is the only vehicle I’ve purchased from there and it has been a living nightmare since! They straight up sold me a lemon and could give two craps!
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December 2023 by Jerry Pearson
My experience with Randall Ford was excellent. I went in Friday night and bought me a new Ford maverick. Ray Quinteros is the salesman and the finance guy I Noel was relentless in the pursuit to satisfy all my needs. I was going to buy a truck from somewhere else until my sister-in-law called and spoke with Ray and he explain to her what Randall could do for me, they have been phenomenal so far thank you Ray and thank you Randall team
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November 2023 by RUDY ENRIQUEZ
Great people and very friendly. I will most defiantly recommend friends to you guys. Thank you for the great service you guys provided me with.
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November 2023 by Alivia Ullrich
The body shop was great! They fixed my car within 2 days and even cleaned it up for me. I will definitely be using them from now on!
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November 2023 by Ash H
Don’t buy from this dealership. If you have any issues or need service after the sale, might as well go elsewhere because they will give you the run around and ignore. I should have never dealt with them to begin with. I had a bronco and traded it in for the one I preordered. Regret doing it only because the new one has hail damage from transport and it is impossible to get them to schedule the dent repair. Will never purchase from Randall ford again and tell everyone go elsewhere. Not a satisfied customer and when you spend $75k on a new bronco, they should be easier to communicate and deal with.
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October 2023 by Grant P
Had a great experience dealing with Rocky at Randall Ford! Genuinely good guy, honest and hard working. Very knowledgeable about the product he is selling. I ordered a full size Badlands Bronco that I had to wait several months to receive. The ordering process was super smooth and Rocky made sure to keep me updated from the day we ordered the vehicle to the day it was delivered. I was very pleased with the service I got from Rocky and the entire Randall team. I highly recommend Rocky and Randall Ford. I look forward to dealing with them in the future!
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September 2023 by bethany king
Steer far, far away from this dealership! Nothing but snakes. Misinformation up the wazoo!!! Should be illegal! Kayse is an absolute snake. Do not trust anybody at this dealership. This was the worst experience I've ever had at a dealership in my life. This has ruined my car buying experience and I will never step foot in a dealership again because of them and especially Kayse. Extremely manipulative and dirty sales tactics. Randall Ford, if you reply to this, I have already tried to rectify this situation with you, but you REFUSED. I do not want any consumer to go through the hell that I went through with this dealership. PLEASE FOR THE LOVE OF GOD USE CARVANA!!! Best purchase experience ever with Carvana, 7 day trial and free return if you don't love it. No dealing with slimy sales ppl trying to profit off of you but not caring about your personal needs. Just use Carvana. Don't go here and get slimed by Kayse. Its not worth it, and it will ruin your life. I have no idea how they live with themselves and sleep at night with how they run their business. Avoid at all costs!
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August 2023 by Elizabeth Sitter
Highly recommend!! I suddenly and unexpectedly changed jobs and needed to upgrade my sedan to an SUV for mobile work. I had a limited budget and only two weeks to do it! I reached out to Randall Ford, and not only did they find me an awesome pre-owned SUV in my price range but they made sure it was delivered to me in time to start my new job! I LOVE the vehicle and it is so much better than I expected to get for the price I could pay! If you need a new or pre-owned vehicle, look no further! Thank you Randall Ford for everything you do!!!
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August 2023 by Haley Stoltz
Their service department is amazing ! Randy especially was THE BEST! His knowledge and confidence truly made me feel comfortable. He was extremely polite and truly did everything he could to help me out when i was stressed the most ! I will never take my vehicle back to Mclarty Daniel, I’ll forever drive down to Randall Ford for Randy’s outstanding service ! Great job !
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August 2023 by Katie Monge
Update:: Andrew Brown is fantastic! Once I dropped the Jeep off this morning he took me to work. After everything he got me all fixed up! Need more people who truly care the way he does! Will definitely be putting a few friends and family toward his way!Bought a 2020 Jeep Wrangler on July 5, 2023. On July 19th the automatic start stop light came on. When looking it up online it says to make an appointment for service. I called Ford made an appointment. We purchased the extended warranty! We haven’t even put tags on the Jeep yet! Showed up today for my appointment and the service guy says I have to pay $100 to $300 for them to look at it. VERY DISAPPOINTED! Would not waste your time going to their service department!Update:: At 3:30 our salesman Andrew called and told me to bring the Jeep back in tomorrow morning and he would make it right.
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August 2023 by Hope Moore
My husband got a truck from Randall Ford not too long ago. They had just gotten the truck the day they showed it to us, and said that it needed a new hub assembly, and they'll fix it. Here we are months later being told by a repair shop that the hub was never replaced. Asked Ford to fix it and they said it's not their problem. The truck needs the entire front end replaced. Don't go to Randall Ford!