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November 2023 by Andrew Dunnell
Had an appointment on Saturday morning for regular service. I dropped it off at 8am and they called at 8:30am. Excellent service.
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October 2023 by Rene Romero
DISHONEST DEALERI been doing the oil changes at J pauley Toyota for 6 years now. Both cars.Well one time I noticed that the cover on top of the engine was missing. Now the only place the a take my truck to get oil changes is Toyota.About a month ago I got under my Highlander and noticed that the part that cover the oil filter was missing and.So I went to talk to them to see if they can replace the missing part. Well they say they order the part but it’s been a while now and I haven’t heard from them. they took the covers off my car and truck just to make it convenient for them to do the oil changes faster.So disappointed in their work.Get under your car to see if your car is missing some parts or cover.Never taking my car there again.I guess to them money is more important than honesty.Before you post a good review go under your car to see if you parts still there.
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August 2023 by Lanny Johnson
They got me the part that I needed fast
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June 2023 by David Rinehart (Trademark Janitorial)
I couldn't afford to have them replace a head gasket on a 2016 Prius so I did it myself with the help of YouTube. After the new gasket was installed I had a check engine light on. Instead of tearing through the engine again to see what I missed I decided to let the service shop do a diagnostic and within a few hours I got a call from the shop that a sensor was not plugged in. This saved me some time and money. Dropping off was good, picking up was good. Staff was friendly. Got good vibes from the service shop.
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June 2023 by Cindy Simpson
Had my oil changed and tires rotated today. Job was done quickly and efficiently.
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June 2023 by mohamed abas
Oil change way way to expensive
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May 2023 by Hugh Butler (Skipper)
Their service people found the problem and repaired it in a timely manner. However a failed alternator at 133000 miles does not meet my expectations.
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April 2023 by Andrea
The best buying experience ever!! I’m forever a Toyota customer and only shopping here! Love love their customer service! It’s beyond compare!
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April 2023 by Andrea O
I'm a forever JPauley Toyota customer
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March 2023 by Eric Ryan
Adam Robertson is a top notch consultant if you need advice on purchasing a vehicle. He is very knowledgeable and you can tell by talking to him that he has been doing this for many years. Definitely knows how to listen to suit your needs, not trying to sell you something you don't need!
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March 2023 by Jessica Waddle
friendly staff. great customer service. always able to work me in quickly. thank you for taking care of my toyota
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March 2023 by Andrea Owens
Best buying experience evr!
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March 2023 by Ravi Chandra
They were awesome. Kind and very professional
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July 2022 by Farin B.
I went in today to get an oil change for my Prius c. My appointment was at 7:30 and I was out by 8:03 Extremely fast service. Great customer service. I am going to just keep coming here from now on.
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April 2022 by Shayna “Shay” Kirby
This wasn't the best experience we've been having w our local Toyota dealership. If you don't know how the "maintenance" is done this is not the appropriate solution for any required services. If you can learn more about your Toyota and the issue at hand at ANY other dealership that alone says it all. If you're just a die hard Toyota services person who has the cash to literally blow their great for you. If you don't want to throw your hard earned money into the scams and deceit your best interest is to get your needs met by the local Nissan dealership right past the Toyota dealership and they will be more than happy to help provide any additional info or assistance needed!
