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November 2023 by kalia camberdella
Do your research, DON’T COME HERE! Took my truck here for an alignment and replacement of ball joints. Turned out they don’t know how to work on lifted trucks. Told me I needed to take my lift off before they could work on it. I said no yet all the sudden they knew how to do it with it on. Red flag number one. Number two, drove away and 6-7 miles down the road my tires was shaking turns out they DIDN'T PUT MY LUG NUTS ON TIGHT. Lost three of them on one tire. These tires were brand new 600$ all terrain 35s. I’ve driven almost 4K miles and now have to replace the front two because they also don’t know how to do a damn alignment. When I called about my lug nuts they told me get a lawyer and hung up on me. I warn you all don’t come here!
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November 2023 by Aaron Shelton
Best mechanic I've ever known. Great shop!
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October 2023 by Frank Metz
Showed up with no appointment, they worked me in for a brake job. An hour or so later, I'm on my way. Thanks for the great service!
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September 2023 by Becky Hamer
I took my jeep and I can not believe how they treat people. I was indirectly told I did not know how to drive a standard. I picked up my jeep and it would not get out of four wheel drive. And it drove very jumpy. I have driven a standard for years. Longer than most of them have been alive. Short story.....I paid the tow back to them. They denied anything wrong. He was surprised someone else drove vehicle and then admitted he removed the skid plate. Why....if nothing was wrong?They let me drive away in a very dangerous unfixed vehicle. They fixed it the second time to get it driveable but would not admit it.
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August 2023 by Michael Turner
Awesome Work on any vehicle. Reasonable prices too. Super friendly staff!!!
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August 2023 by Constance Beasley
Called several places. Told them that my thermostat was registering normally, but water was boiling in the overflow tank and steaming. One place told me it would cost over a thousand dollars to fix. Others said several hundred. W&W said that they were booked but to check the radiator cap. That's all it was.
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August 2023 by Chris Rosales
They did a good job on my alignment. I was happy with the service.
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June 2023 by Roxane McClain
We always get the BEST service when we go to W&W Automotive. They are the Friendly's people.
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May 2023 by Latiknow963
Amazing people, amazing prices, and they are honest with their work and take their time to explain everything.
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April 2023 by Cecilia Ann Pepple
When I called for prices lady on phone was rude. I don’t know my way around fort smith. She was hateful. That should have been my red flag.Then when I got there every one was just standing around gossiping about the people cars they were working on.One car several guys was passing around nobody wanted to work on it. Should have been second red flag. I took my car in for alignment. Then guy comes back and says such and such needs to be done. I tell him I don’t want that done don’t have money right now. He gets attitude. Asks me if I worked for a living. I said yes he said so do we. I don’t really understand what that meant. I didn’t ask him to do anything for free. Just wanted alignment. ONLY. I guess because he couldn’t drain me for more money.I heard him mutter well we thought you would say yes.
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April 2023 by Yasser Imran
Had a wonderful experience. My car needed a part replacement. They were quick to arrange parts and do the repair / replacement in a day. They are friendly and very helpful. ??
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April 2023 by Mickey Gonzales
I was in search of a new place for my vehicle maintenance and was not disappointed going here. Even thou they were super busy they made time to meet my needs. I found my new go to place. Thx W and W.
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March 2023 by Jennifer Wilkerson
Mark and Kelly are great! Honest people. The only place I will take my vehicles.
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March 2023 by Justin Brewer
Mark and his crew always take care of me. They do what they can to get me in and out.
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February 2023 by fred levine
Got to meet the owner very knowledgeable was able to fix my car very fast