-
December 2023 by Christopher Tabat
Thought I had given these fine folks a review years ago but apparently did not. Kevin and crew installed a Lennox system for us about 10 years ago, and had serviced it since. They are knowledgeable, prompt, have very fair pricing and most of all are honest. Dealing with Kevin remains a breath of fresh air in a society where these qualities are becoming rare commodities.
-
July 2023 by Tanya Evans
Awesome People, and Awesome Service
-
June 2023 by Ron Shumate
This company has been awesome. Credible integrity. Everything you need when you reach out to service industry.
-
March 2023 by Susan Rambo
The most honest people in NWA.
-
January 2023 by Carla Ryan
When I called they were pretty booked up, but found time to fit us in. It took two trips and days to get the job done.Paul was our technician and he was amazing! It was an issue he hadn’t seen before but he worked until he figured it out. He was very knowledgeable and answered all our questions with patience and kindness. Thank you Kester’s!Service: Heating system repair
-
January 2023 by Warren Sherman
Gave them a call and they came right out and diagnosed the problem. Had to order a part. The part came in and they were right back out to repair the heater. All of this happened just as the negative degree temperatures hit our area. Thank you for making our home warm again.
-
November 2022 by Jennifer Mira
Always friendly and prompt and they do a great job
-
October 2022 by Jim H.
We finally decided to replace our whole house unit before it went out. After getting rave reviews for this business from 2 friends, I called. Great customer service from the start. Someone came out to assess and quote the job. It wasn't cheap, but we're heating and cooling over 3k square ft with a single unit. We finalized everything via text, and after a few weeks I got the call they were ready to install. They came on the date and time we had discussed, which In itself puts them over the top compared to other companies weve worked with in the past. The 3 guys that came out knew what they were doing. Install was completed in a single day. We are more than satisfied.Also, there was no attempt to up-sale at all, no heavy sales pitch.
-
September 2022 by chrissi crumpton
I highly recommend calling Kevin. Both him and his staff and very friendly, and his rates are very reasonable. He does quality work with a smile. I have used him several times and will continue to do so.Services: A/C system maintenance
-
August 2022 by darren hadley
Great service
-
August 2022 by jaranch6
Great fast and affordable. Got my ac working same day
-
August 2022 by Armando Lariz
they are very good and knowledgeable folks, I c s n highly recommend them
-
August 2022 by Christina Ash
Absolutely amazing service! They came a day earlier than anticipated and were so friendly and quick! They had my AC running in less than 10mins. They will be my new Heating and Air guys from now on!Service: A/C system repair
-
August 2022 by Jeremy Reinhold
This review isnt from general service. Its from an install performed when my house was being built.Kester did the install.What happened was the drainage pipe was installed incorrectly. There was an air bubble that would form and stop proper drainage after about 2 hours of use. This was due to a vent being installed prior to the trap when the tech that reinstalled the drain line confirmed that for vertical units this was the appropriate setup. However for horizontal units... which I have. The vent needed to be installed after the trap.The former home owner had problems with it. But did not disclose on the disclosures when I bought the home. She never got it fixed and instead chose to use portable ac during the summers per her comments.Basically what happened was the drainpan overflowed. And because the former home owner knocked the dipswitch loose on the pan that caught any leaks, and because the drain pan wasnt installed at the proper angle to ensure the dipswitch next to the drain line switched the unit off.The ac drip pan leaked into our ceiling.I contacted the builder. He basically told me to pound sand and to contact kester.I contacted them and they wanted to charge me a servive fee ,when I had already been working with a different company that didnt charge me the fee.Needless to say I didnt want to deal with them. Making the assumption they would do what any company or the builder would do, which is claim the install is out of warranty and then charge me anyway.The issue is rectified now. But I would say to stay away from them. They should be offering free service if they find a problem with the install instead of charging a flat rate for everyone. And it doesnt appear they know what they were doing when they installed both the pan and the drain line.
-
August 2021 by Kristy Simmons
They always come out on time. Great and fast service!
