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October 2023 by Alex Thaley
Front desk was super friendly on the phone and in person. Bob helped get me squared away quickly. Great experience
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September 2023 by Zan Myers
Complete Idiots in billing.
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June 2023 by Joe Howard
Tank did not work. Customer service not helpful
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February 2023 by Julia Loya
Excellent customer service and no hassle setting up new service. The truck arrived the next day and was respectful of a night shift sleeper in the house. Very prompt! Competitive pricing, very happy we switched!
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February 2023 by Johnny Hobbs
90% of the time their bottles are defective. I have two full bottles right now. One leaks and the other simply does not work. And this isnt the first time I've had issues with their bottles.
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January 2023 by Dennis Senko
We ordered a refill for 2 tanks 10 weeks ago and still have no propane…every time we call they claim it will be here by the next day and yet they fail to show up. Thanks a hell of a lot. We wouldn’t have asked for it had we not needed it.
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December 2022 by Bruno Pinillos
They went above and beyond for me last winter. Recommend them 100%
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November 2022 by Lisa Sheppard
Nicest people ever! and actually show up to fill your tank when they say they will (unlike other companies). Bob is SO knowledgeable and can help you with ANYTHING. I will never leave to go to another company!
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November 2021 by John K.
OH good luck with this company. They do not know which end is up. They WILL string you along and then tell you they can do nothing for you for 5 or 6 weeks, and this is after 5 calls and filling out a form . You need to remember this when things get back to normal and they WANT your money...go elsewhere.
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November 2021 by Bruce and Amy Stone
We have been customers for 20 years. Service used to be wonderful. A lot of times, if we ran low it was our fault. We make monthly automatic payments and are supposed to be on an auto refill. Worked great until about a year ago. Somehow, our name was dropped from the auto list and we weren’t aware until we ran out of propane completely. Ever since then, we have had to call. We were also told they were short handed and running behind. I called over a week ago to let them know we were at 20%, was told that they would get us on the list. I then called again 5 days later to let them know we were running at 15-18% and could smell the propane. I was then told to not keep calling because it “muddies” it up. So now I am sitting in a house that is freezing, trying to run space heaters to keep it at 60 degrees. One heater went out last night and on my last batch of wood. I am not sure when customer service went out the window, because this isn’t the company we started with 20 years ago.
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November 2021 by Avalee Reyna
Terrible company the lady on the phone likes to argue terrible customer service never use this company!!
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November 2021 by Grumpy OldRider
Great customer service. Friendly home town atmosphere.
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November 2021 by morchilla morchilla (Vani Gorey)
The man filling the propane was incredibly rude.
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May 2021 by Linda F.
This company is great on customer service and quick to respond. Dusty kindly checked out an issue with my RV propane tank whenI had an issue and put my mind at ease. I highly recommend OMP for all things propane!
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November 2020 by Chad
They installed the propane promptly and it's worked great. When there was a leak in the welding (manufacturer's fault, not theirs), they fixed it and without charge refilled the tank to account for any lost propane. Dusty was very helpful and Bob provided good consultation on future propane needs.