“Despite the hours of frustration we had to go through with the online service members trying to get my payment confirmed (system malfunction), Casey is the only reason we didn’t walk out upset. She was very kind, sincere, apologetic, and I couldn’t imagine anyone back from where we are from to be that patient. Seriously, she needs a raise. Great customer service from the in person sales reps.”
“I went in for a phone upgrade today 3/28/24 and spoke with Moxie! He was so kind and helped me through the entire process. He explained everything to me and knew exactly what he was talking about! I will not be going through another phone service!”
“I have been to this Verizon twice due to technical issues.
Each employee that I dealt with was extremely knowledgeable and had smiles ? on their faces ?.
Thank you all!”
“If you want down to earth good people where actual a handshake mean something to somebody these people down there Cox they are good people they will not steal you wrong and they're not going to try to sell you anything you can't afford they're not going to lie to you when I say you there are good people they are good down to earth good people I give them 100% 110% and two thumbs up for them if you're looking for a good deal on a phone cable internet whatever they will steer you right I give him a hundred thousand percent thumbs up”
“Morgan, Brad, Nico, and Stephanie were all very helpful today, the store was slammed and I still was tended to and left with a new phone, watch, and iPad! Thank you TMobile”