“Despite the hours of frustration we had to go through with the online service members trying to get my payment confirmed (system malfunction), Casey is the only reason we didn’t walk out upset. She was very kind, sincere, apologetic, and I couldn’t imagine anyone back from where we are from to be that patient. Seriously, she needs a raise. Great customer service from the in person sales reps.”
“I went in for a phone upgrade today 3/28/24 and spoke with Moxie! He was so kind and helped me through the entire process. He explained everything to me and knew exactly what he was talking about! I will not be going through another phone service!”
“Jody and Matthew helped out my daughter and I with our WiFi box and saved us so much trouble. Everyone in the store was incredibly kind. Got right to us and had a great atmosphere very pleasant”
“My husband and I went to Cox to switch our cell service and add lines. Kim,Jon and Justin was absolutely amazing they went above and beyond to help us and make sure everything worked correctly. We was there for 6 hours not one time did they ever get upset or try and rush us out of the store.They continued to help us with smiles on their faces and was so polite the entire time.”
“Chad and another gentleman from the Harrison, AR store helped us get a home internet system. They were very helpful and fast. Took it home, plugged it in and it worked perfectly. We are so excited to have great internet at a great price. Thank you so much for your helpfulness and knowledge. We appreciate you both very much!”