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November 2023 by Amber Fina
I only gave them one star because you have to rate them. The place was absolutely disgusting. They charged us almost $200 for one night, and the room was filthy. The white towels were almost black, the walls were nasty, dirty from all the guests before us, There was poop in the one bed and on the blanket.Rooms: The air conditioner was black from all the dust, grime, and dirt, the walls were filthy with food and hands prints, the mirrors were disgustingly dirty, there was cobwebs in the corners of the wall at the ceiling, the floors were so dirty that my one year olds feet were completely black from walking around in the room barefoot for less than an hour.Noteworthy details: If you stay here, make sure to check your bed before getting into it in the dark and bring your own towels because you're not going to want to use the ones they give you.
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November 2023 by J.D. Funderburg
Sucked!! Over priced for 2 nights. Same rates at a Holiday Inn anywhere else. 2 outlets were burnt and didn’t work. Not hot water in sink. Tub drain stopped up. Towels stiff and stains on them. Blood or red nail polish on bed sheets.
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October 2023 by Mike M.
We arrived around 10pm after 14 hours on the road. We were so tired we decided to stay despite the reviews. The lobby wreaked of whatever they were cooking. It was quite nauseating. The woman at the desk was rude and acted as if I was bothering her to do her job. She threw the paper on the counter and said, "Sign here..." She threw the key down, snatched the paper and went back into her room. The bed was comfy and the room clean, but the three little pillows on my king bed were hard and uncomfortable. "Breakfast" consists of a few Chewy granola bars, which I don't care for. No one came out to see if we needed anything. No ice machine that I could locate.
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August 2023 by Anthony Medina
The person who claimed to be the manger was very rude. Would not honor the Priceline reservation and then would not refund my money when Priceline called her and asked her. I asked for the owner’s name and she said she was not going to give it to me. She told you want to know you can look it up. After this I left and requested a refund from Wyndham and was told that I needed to get it from Priceline who said I need to get it from Wyndham. This was beyond frustrating. So beware of rude staff/manager and does not honor online price even though I paid through Priceline and then refused to give refund. This establishment is terrible
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July 2023 by mike brisbin
I paid a $110 for a disgusting room. I've rented a nice holiday in express for way less. I guess you can take advantage of people when there's not much around. You feel almost as disgusting leaving as you did coming! Oh no continental breakfast either.
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July 2023 by Carlos Cleveland
I did not mind paying a hundred and twenty seven dollars for the room. I got a non-smoking room that smelled like somebody smoked a whole pack of cigarettes in there and had burn holes in the sheets period
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July 2023 by Denise Scribner
Advertised breakfast and refrigerator --no refrigerator in the room and only coffee and snack granola bar for breakfast. Dirty floors (sock feet were black, so don't go barefoot) , very thin TP/sheets/towels. Would have stayed elsewhere but had to stay due to attending a funeral and this was the nearest to Des Arc
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July 2023 by Emily Meyer
Had to call for the guy to even acknowledge our existence (waited approx. 20 minutes and used the bell multiple times). Absolutely terrible customer service, the man charged our card without telling us a rate. Get to our room and the toilet is leaking, bad. Wouldn't have had any issues with the quality of service had the room been given to us at the advertised price of $40 but to pay $100 for this is absolutely absurd.
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May 2023 by Tiona Richardson
Stopped here around 10pm on my drive from FL to CO with my toddler. Just wanted a place to sleep safely before we got back on the road the next morning. I was told for a single room it was $99 plus tax for the night. Online prices said $55-$65 a night. The manager told me I could buy online for the cheaper price, so I did that in the lobby. I got my confirmation within a few minutes and thought I was good to go. Manager found my reservation but couldn’t see that it was paid for. Spent 1.5 hours in the lobby after this while they figured out if my reservation went through. They were still having issues so they kept my ID and CC and finally gave my a key to the room. Room was ok but the sheets were awful. I told the manager and he apologized. They were very friendly. I’d say This hotel is good for a quick stop… no big notes. Everything else was decent ?
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April 2023 by John Fewins
Was a nice clean room. Girls were nice and friendly. But the complimentary breakfast wasn't much. Juice, coffee, granola bars.
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February 2023 by Todd Williams
For the price and convenience it worked out well. Ice storm was coming thru and I booked on the fly. Room was clean, new sheets, new mattress, and over very clean for hotel right off the interstate. Not a motel fan but it worked out great.
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February 2023 by JoAnn Baldwin
Prices were not as seen on internet. Nothing out for breakfast. Found a shoe string by the bed that wasn't mine. Drying off I found a hair that was not mine on towels. Vinyl floor no rugs and it rained. Hate to use towels to wipe up rain and mud but no choice.
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December 2022 by Salena Edington
Room #102 & #103 were very clean & updated. I read reviews on this place and there are alot of bad. My experience, we checked in right at midnight. The staff weren't overly friendly, but who is that late! They were not rude, they were semi nice. Price was $116 including taxes for each room. Bathrooms were clean. Beds were clean & presentable. Ac & heat both worked! Tv & refrigerators worked.No harash smells. Non-smoking rooms! All the lights worked.Outside the room was clean. Truck stop across the road with in & out semi rig traffic was not bothersome! I have seen several reviews about this hotel having bed bugs.The 2 rooms we rented did not have bedbugs or any type of bug that we seen.
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December 2022 by Oh Ar
The prices listed on the Maps interface are a lie. Display showed $49, was charged $116.Pretty good gig, lying to tired people about pricing.Oh, and this is on the road trip circumstance has me on because I am both unemployed, and homeless.On my birthday.Best year ever.
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December 2022 by Edwin
Without a doubt the ABSOLUTE worst customer experience I’ve ever encountered, EVER! I accidentally booked a room for the next day due to the fact that we were looking for a room at 3:00 A.M., when I got there the person working the counter a shorter man of Indidan descent with glasses advised me that I had book the room for the next day, I politely asked him if he could somehow just change it for that night since it was 3:00 A.M. he said no he couldn’t do anything advised me to contact the 3rd party company who I booked the room with which was Mobytrip I reached out to them and asked them if I could modify my reservation somehow I didn’t want to just loose $95.00 they said no for me to reach back out to the hotel I advised them I had and they told me to contact them (Mobytrip) so yeah a simple mistake like that they can’t work with I will let everyone know not to use EITHER if they can’t work around a simple mistake like that when they knowingly had rooms available
