Mobile Phone Accessories in Heber Springs, AR
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2 locations found near Heber Springs
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1141 Hwy 25B, Heber Springs AR 72543
“Excellent Customer Service from Payton! I had an excellent experience with Payton at AT&T. I called the day before I came in to ask about adding international service to my plan, and Payton went above and beyond by taking the time to research my options and prepare for my visit the following day. When I came in, she was knowledgeable, patient, and thorough. After the changes were made, I didn’t receive the expected text message, so Payton took the extra step to double-check that everything had been processed correctly. She made sure I had the information I needed and even pointed out that the confirmation and details were available in my email. Payton provided exceptional customer service from beginning to end. She was prepared, attentive, and genuinely helpful. Thank you, Payton, for making what could have been a stressful process easy and reassuring!”
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1100 Hwy 25B, Heber Springs AR 72543
“A few months ago I upgraded to the IPhone 17e at the Cricket store in Heber Springs. That is when I first met Tharon who was the new Manager at the store. He quickly set up my new phone and transferred all the data. During the process he was friendly, courteous and very knowledgeable about Cricket products and services. My brother lives in Mississippi and wanted to upgrade his Android phone but was very disappointed with the service he had received from the Cricket store near him. I advised him to come visit me and go to the Cricket store in Heber Springs. He came last week and Tharon spent 2 hours with him explaining all the features on a cell phone that my brother uses. Note: he hates electronics and would not have a cell phone except one cannot survive without it. Banks, credit cards, many businesses require electronic transactions. After using his phone for a few days my brother went back to the store with a list of questions re problems he was having getting acquainted with the new phone. Tharon and other employees patiently answered every question and helped him to better understand his cell phone.”
