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March 2024 by Angela Presley
I was very pleased with the customer service I received at the heber springs location. My car has had issues for a few months and I took it to o’reilly last night to buy more products to potentially fix my car. Since it is a turbo and the problem was coming from the intake, the code read about 90 codes….thankfully AIDEN was there to help me!!! He came out and looked under my hood to help me decide which piece would fit on a bolt to take my engine cover off but he quickly saw a different issue that could have been causing alll of my problems. He got me exactly what I needed and was such a respectful young man! I tried tipping him but he would not accept, I will definitely change my auto part store from auto zone to o’reilly now! Thank you again, AIDEN! You need a raise, in my opinion bc you are knowledgeable and very helpful to your customers!
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February 2024 by Paul Bernhardt
Good place to shop but I wasn't there 3 weeks ago
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February 2024 by Robert Severs
Good place to shop
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January 2024 by Christopher Gilmer
Excellent. The tech at the counter took my fob apart, put in a new battery, and I was on my way.
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September 2023 by Audrey Johnson
The young man who was "helping" me was continuously distracted by anything and everything. Any time anyone in the store said something, he forgot what he was looking up for me. The man at the next register seemed to know this and kept helping to distract the young man.I'll try Auto Zone next time.
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September 2023 by Wanda Manderson
These guys always can figure out what doohicky im needing. And they don't laugh at me and my d*** questions.
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September 2023 by Papaw Eubanks
Very friendly and helpful,but had bought dis brakes before that said they had life time warranty, so they looked them up and yes but only if they are factory defects kind of miss leading oh well still brought dis brakes even though life time warranty was a joke
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August 2023 by Ashley Hayes
Friendly helpful staff had what I came for
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June 2023 by Ashley Starr
Didn’t have the most pleasant visit. Me and my friend try to go get a part for my car and tried to tell me that my car was a 2.0L instead of a 2.4L. I tried telling them that it was a 2.4L and not a 2.0L but they didn’t listen, they then went on to ask me to take a picture of my engine to verify that it’s a 2.4L. The funny thing is, is that you car look up my car online (2004 Dodge Neon SRT-4)and see that it’s a 2.4L. Went to Autozone and they had it ordered in less than 5 minutes.
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June 2023 by Leigh A Handy
They had the parts that we had to get. AutoZone and Tractor Supply didn't. We was able to get the parts and not order them online and get the truck up and going again that was good
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May 2023 by Regina Thomas. 91
Staff is always helpful and polite
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April 2023 by Holly Wood
One young gentleman was very polite and helpful, the older gentleman not so much. Got the help we needed. Clean and organized store.
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March 2023 by Stuart Sliffe
They were competent and knowledgeable. Had everything I needed and even knocked some off the price of the oil so as to match Walmart price. I'm satisfied.
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January 2023 by Linda Denton
The young man who waited on me was going to sell me a part that would probably fit my car. I had given him the information he needed to know exactly what part I needed and I told him I do not go with probably on my Transportation so I went to AutoZone and was completely satisfied with the service I got there
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October 2022 by Donna Sims
Had Great Service in Southaven Ms. Use them for years.Move to Drasco so I have to drive to HerberSpings or Batesville. First they don't greet you at door. Then the guy at counter acts like your a problem when you ask questions. I will not be back. I've been in there twice and was not impressed with Service. Keith Sims
