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December 2022 by Natasha Davis
Alright I guess
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July 2022 by Rickki Rockefeller
Steve Mock is wonderful. Working with the customer is an asset of his.
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May 2022 by Douglas Bronsink
Great and knowledgeable staff that genuinely care about their customers!
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March 2022 by john Mills
I went to ATM machine tonight I guys have big car front of me, look like the guys work for arvest bank, I don't know what he doing after 15mins I ask the guy aren you done yeah ? When you done ? He ask me do I look like done yeah and ask me to leave and I didn't do nothing wrong and said if I am not leave he will call the police on me. Then I wait for another 20 mins he still stand there just smoking and I get my phone out he saw it call the police on me I Mean I just want get some cask that is all. Idk why the guy need act like that and need he said sorry to me,because all I want there get some cash that all he shouldn't act like that rude.
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February 2022 by Dennis Simpson
Great ppl, great service, fair rates and great locations
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December 2021 by Susan Allen
One year ago we had a credit card with Arvest. When we closed out the credit card we owed 20 cents, unbeknownst to us because we never got a statement. After the account was closed they charged us a $20.00 late fee for the 20 cents. Then they reported it to Transunion as a delinquent account, which caused a 47 point reduction in my credit score. ARE YOU KIDDING ME??? It’s no wonder I still bank bank at Communication Federal in Tulsa. If I have an overdraft, they simply transfer the amount out of my $2000 Personal Line of Credit and charge me 2 bucks. They reimburse me for ALL ATM fees, and there are no monthly fees. But I called Arvest this morning and am expecting a call back this afternoon. I will be fair. If the resolution is to my advantage, I will post again. If not, it’s going on Next Door, and I will contact the appropriate federal agency.
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November 2021 by Adam Ham
I've had an account there for over 5yrs, n still can't hardly get a check cashed.
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October 2021 by Kimberly Burnett
I use this branch for work purposes and because the personable service I receive each and every time, I decided to open a personal account with Arvest as well. I love that each teller addresses me by my name and they are all so very friendly. At this branch, you are not just a customer, you are a person and they treat you as such. Brooklyn has been the BEST with me since the first day I ever went there. Pamela is also very warm and professional. I love this branch and try to do all my work and personal banking here vs another branch. I enjoy the friendly and personal service I get. Again, Brooklyn and Pam deserve the highest of acknowledgements for the outstanding service they give to all their customers.
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October 2021 by Thereppoc ..
Lately, for some unknown, and unexplained reason, my Arvest Visa Debit card is being rejected. They denied a monthly reoccurring charge for my Medicare Supplement, they declined my payment for an online restaurant order, they blocked a major company from refunding a payment that was made on the same card, and they declined my cable bill payment that I made with this card for years! No one can give me a reason, other than their Algorithm suspects fraud? This is four incidents in one month, when there is plenty of money in the account! I am looking for a new bank.... an hour on the phone each event, and rude, know it all representatives with abolutely no answers! I finally got help calling the local branch... but they assurred me everything was fixed, but it happened again!
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September 2021 by Rick Fry
Very rude and very poor customer service. I would recommend using any other bank in the area.
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January 2021 by rick taylor
Great as always!
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December 2020 by kevin green
The staff is absolutely outstanding!!I love seeing their bright faces daily.All of them go above and beyond for me.I cant say enough about them.Thank you all! :)
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September 2020 by Sherry Chilton
A lot of warm welcomes and outreaches which were quite thoughtful. We experienced only one communication bump with online banking registration/signup that resuled in monthly fees that were ultimately stopped. Otherwise this branch is a true delight with which to deal: friendly, courteous, efficient and earning our trust after 36 years with a federal credit union.
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December 2019 by Asa Denton
This is no longer an Arvest Bank. Thanks for wasting my time
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May 2019 by Cindy Baker-Hofer Wagstaff
Great people and community partner!