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January 2024 by Nathan Jennings
Friendly, attentive and detail oriented staff. Because of their quick and quality service, I was in and out in 25 minutes.
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December 2023 by Bridget Desiree
Let me just say.., this is the MOST wonderful service I have ever experienced at a mechanic shop! Not only excellent service, best prices ever! I am extremely impressed with the entire staff. The man that fixed my tire was extremely upbeat, very knowledgeable and so respectful. I encourage everyone to give Jenson's Tire & Service a visit and see for yourself. God bless you all ??
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December 2023 by Downhill Blur
I purchased tires online and had Jensen's do the install. They were quick, efficient and professional. It actually cost less than I thought it would, too. BONUS!
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December 2023 by Zach
I called the shop to get an alignment on my work pick up. They said they would call me back to let me know if my truck would fit on their alignment rack. They called me back said it would fit so II called the shop to get an alignment on my work pick up. They said they would call me back to let me know if my truck would fit on their alignment rack. They called me back said it would fit so I scheduled it for the next morning. I get a call about 10 AM. Hey sorry we can’t do the work on your truck because it does not fit on our rack. I go to pick up my keys and they said they charged me $30 to look at my brakes. At no point was my truck in there to be looked at for brakes,I did tell them if they were able to alignment at a later date I would have them do my brakes. These guys are the definition of a joke.
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December 2023 by Truitt Hegwood
Absolutely the most outstanding service. They got my BF GOODRICH’s in and on in no time. Impeccable staff. Don’t miss out…. Stop by.
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October 2023 by Thomas Duncan
Very expensive very good at what they do just very expensive brakes we had brakes done there and the video I thought was a funny video cuz I accidentally knocked over the other side I thought it was funny that's all but yeah your brakes were good the work very expensive yeah I would like I said the brakes are still working and they're working really good thank you for your good work you guys do good work I'll give you that lot better than other places around here I've been there a couple other places and trust me Jensen's is the best
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August 2023 by Deidra Ellison Clowers
Came in 10 minutes prior and they patched my tire and had me out in 15 minutes. Excellent service.
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August 2023 by Becci Adams
Always takes care of our tire needs. However we miss April! Love this place
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July 2023 by Doug H.
Went here for tire service, but was told on a Wednesday that they couldn't do any tire service on that day. Wait a minute your company name is Jensen Tire and you can't fix a flat tire when Tire is part of your name. Totally dissappointed. Don't go here you can't get service.
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July 2023 by Healing Infinities
BEWARE!!!! Jensen Tire is one of the WORST garages imaginable! They employ a cadre of so-called auto mechanics and push them to quickly perform repairs, oil changes, etc. in order to maximize profits. Well, they cost me $50,000+ by absolutely destroying my high-end automobile by neglecting to simply assess and replace the O-ring whilst performing my oil change! RESULT: All of the oil leaked out while I was driving, blowing up my engine and other systems, and leaving me stranded alongside the freeway at night!!! I waited hours for a tow truck to arrive with tractor trailers blowing by me whilst fearing for my life!!! Jensen refused to take responsibility for their oversight, file a liability claim with their insurance company, or even so much as acknowledge fault!!!! I had my car assessed by an expert auto mechanic who confirmed Jensen was at fault for not replacing the O-ring. Just read all of the other awful reviews of Jensen Tire in Hot Springs Village, Arkansas online and you will get the picture of how badly this disreputable garage can hurt you. YOU HAVE BEEN WARNED!!!!
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July 2023 by Laura Kelly
I am Very Happy with the service and the prices!!
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June 2023 by The Crime Professor
Had four new tires and an alignment. Friendly service with fair pricing. Highly recommended.
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June 2023 by Susan C.
Shout out to Jensen's. They are so helpful. I trust them with my vehicles. I don't worry that they will make up a repair just to make money. Their work doesn't take forever - quick & courteous! And gals fun to talk with.
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May 2023 by Bill Dennis
They have so many employees standing around doing nothing, but my truck setting with nothing being done. The manager said that they only can do oil change and not able to rotate tires. For a company that advertised as a tire shop, but only have 2 out of 6 bays for tires repair. 4 oil bays. I will not return to a place that tells you 1/2 hours and then another 1/2 than another 1/2 hour. Also, the staff is full of excuses...
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May 2023 by Ginger Eason
My husband went to get a tire plugged due to having a nail in it. They proceeded to take the tire off & botched up a lug nut, proceeded to tell my husband the lug nuts were “swollen”! Really? Never in our life have we ever heard lug nuts swell! They said we needed replace all the lug nuts! Seriously!? He replaced 4 on one tire & they plugged the tire for a grand total of $51.45!On first occasion we took vehicle to have tires rotated, service guy cldnt get lug nut off, said that it was tight & possibly cross threaded! Seriously?! You’re in the tire business & you can’t remove a lug nut! Still had to pay for half a tire rotation!Went to another tire shop where they took off lug nuts & rotated tires without any problems!You took us twice but never again will we do business with Jensen’s tire and service!
