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January 2024 by Craig Johnson
Brought my animal here and they about died from the service here.. I will absolutely never bring my animals here.
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January 2024 by Tony Brown
YOU ARE WARNED. Don't take your pet here. Dr. Bob has killed many pets - read the 1 star reviews!!!
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January 2024 by Mike Anderson
Thanks for your help!!!
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January 2024 by Edward Williams
WARNING WARNING WARNING WARNING!!! PLEASE READ THIS BEFORE YOU TAKE YOUR PET HERE!!! I brought my beautiful "fur baby* Molly into this vet clinic for an emergency C-section, and Bob said that it was no problem and said that I could pick her up the next afternoon. The next day I got there to pick her up and they proceeded to tell me that her uterus was removed which was never discussed with me previously, then I got her home and she wouldn't eat and anytime she would try to drink some water she would throw it up and when she did this blood and fluid came pouring out of her incision so I immediately called the clinic and rushed her back and showed them the leakage and they said that that was normal to bring her back if it was leaking any puss, so I got back home and she just proceeded to get worse so I took her back and Bob said that she was going to be fine he was going to flush her stomach with a saline solution, and said she will be home before Christmas. The next morning (about 13 hours later) Bob texted and said she had passed away and that the surgery that, I didn't ask for, must have been to much for her to handle, she was in perfect health when I brought her to have the C-section, I can't believe I paid this man to kill my baby in less than three days because he performed an unnecessary and fatal procedure. My beautiful baby was unnecessarily taken away, leaving a hole in my soul. The lack of communication and misguided actions displayed a shocking disregard for the well-being of my furry family member. This was a very painful and irreparable experience that should never happen to any pet owner. Please, take your loved ones ANYWHERE else but here!
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October 2023 by Stephanie Dungey
Tyler and the staff at this hospital are so friendly and committed to the welfare of their patients. Dr. Bob has been practicing for years and has probably helped tens of thousands of pets in our area. We are lucky to have them.
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September 2023 by Candace Keegan
I am a part-time resident in the village and I have taken my pets to Dr Bob on numerous occasions, and I always know they are in good hands with this vet. He is a very knowledgeable, no-nonsense vet who loves his animal patients.
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September 2023 by Lamelac
Don't bring your pets here. They over price and double charge. My baby was really sick and he made her worse. Didn't even suspect what she was really sick with and faked her condition. My baby was needlessly tormented. I had to take her somewhere else.
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August 2023 by Marquita Busch
My dog woke up this morning with a swollen leg and couldn’t bare weight on it. My vet is not in clinic Tuesday or Thursday..their other clinic never returned my call! After calling all the vets in Hot Springs to be told they had no openings or wasn’t taking new pets..or just didn’t return my call! I found Dr. Bob!! He and his staff were very caring and concerned about my pet. He explained everything that was found..showing me the X-rays and lab results..Thank you Dr Bob and staff..I WILL BE BACK!!
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August 2023 by Ginny Oswalt
One star is too much! The place is disgusting and the people are rude. Talking about customers behind their backs, blatantly telling someone they didn't want to serve them - no reason, we had been completely kind. Had even offered to pick up the vet because his car wouldn't start. They allow children to go anywhere in the facility, petting and playing with all the animals. The place smelled so bad it burned your eyes after sitting for a few minutes. Didn't look like it had been thoroughly cleaned in months and other places looked like an environment conducive to mold above the ceiling tiles. $450 was minimum fee when much nicer places and much friendlier staff is more like $150. We didn't make it to the back before we left and I am so glad, cannot imagine what the rest of the place looked like. This place should be closed down and he should NOT be allowed to practice anymore.
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August 2023 by Deidra Ellison Clowers
Dr. Bob is fantastic. And gives back to this community. Great job!
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August 2023 by Cynthia Norlin
Just moved to AR from the west coast, new environment and introduced to ticks. My dog had several ticks which knowing what happens to a dog when they get tick fever I was terrified and needed a preventative as well as a heart worm prevention. Calling vets locally trying to get an appointment was in itself a bad experience because no one answers the phone nor do they return calls from messages left. After 2 weeks no response to messages left I was getting frantic, because my sisters dog has tick fever and has awful seizures, I don’t want that to happen to my dogs. Because Dr. Bob’s business said emergency vet I decided to call him because at this point I felt it was emergent. He answered the phone! It was a first for me and very welcoming. He welcomed me to come right in which I did. I was so relieved and thankful. He spent along time educating me and answering all my questions/concerns. I was/am so thankful to have met this doctor and very happy to have found my new vet. Ohh and I love his birds! While I was there waiting for my dogs to get a check up I witnessed his professionalism with other clients which left me impressed and happy he took my dogs on as a new client.
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June 2023 by Kat Berkley
I have never been treated so poorly & degraded in my life by a “professional”.My mother simply asked if they offered payment plans for surgeries and was told “if you don’t have the money to pay then don’t call here again.” and hung up on her. I witnessed it all. She never stated she couldn’t pay in full it was just a question out of curiosity and he immediately responded with that comment… When I called to address the situation he told me “if you’re too poor to own animals you shouldn’t have them. Nobody works for free, don’t call back again.” As if we were begging for free help just because we asked about a payment plan…Since sharing my experience I’ve had tons of people coming to me with terrible stories of either misdiagnosed animals, animals he’s killed, terrible communication, and over pricing for unnecessary procedures. Even people asking me to join them in lawsuits.
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February 2023 by Chuck Thompson
This is Dr. Bob's place. He has won the most experienced and wonderful veterinarians in Arkansas. He's also a veteran.I was at his location doing a refrigerator repair.I saw a thriving business and a doctor who spoke with a great bedside manner.You can tell when people really care about their profession and Dr. Bob is the best.His patients owner's, have the utmost respect for him.Spending a few hours their.While handling a repair..... you noticed that the place has a full staff of professionals.A great customer base and one of the best Vet's in the business.Thank youChuck ThompsonChuck's Appliance Repair
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February 2023 by Chandler Cromwell
Doctor bob stayed open late to help us with an emergency with our male dog that is pretty aggressive and no one else would help us. He did amazing very much appreciate him! Definitely recommend!
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February 2023 by Sylvia Tedford
Dr Bob is great! The only Vet in the area that does Lazer treatment on heart worms, instead of the dangerous treatment that you can loose your pet.