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March 2024 by Tina B.
Junk Batteries and Rude staff. DON'T WASTE YOUR MONEY AT ADVANCED AUTO PARTS! Go to Walmart or Auto Zone.... You'll be better off! Battery was bad they said out of warrant. Okay my husband said that's crazy a 90 day warranty. The said that was my husband's fault the he shouldn't have bought that battery or purchased an extended warranty. My Husband got mad they staff member already had an attitude when we came in and his co worker wasn't any better and told us to leave my husband said he'd never come back and shop there the staff member said good I hope you don't. There was a lot more to it like the staff saying he was stupid for buying a $188 motorcycle battery. And people wonder why minimum wage is so low? It's because staff like this are not even worth the crappy hourly pay wait staff work for. Yes they were worth less than $2.13 an hour. This could have been handled a lot better but if you hire trash your business will stink! NOTE: to the biker community do not buy from Advanced Auto on Albert Pike in Hot Springs AR. You will be treated like crap and they will sell you a crappy part. They first said it had a 6 month warranty then the guy said wait when did you buy it? We told him and another guy pipes up inserted himself into the conversation. When they started name calling and cussing things went south! Needless to say is why I am writing this review and will continue on all social media platforms.
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January 2024 by Stephanie Shipman
Easy to talk to staff, friendly service, great prices
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November 2023 by Steve Gaines
Always have what I need..... great service....friendly and helpful staff
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November 2023 by Kristen Chambers
The only place i go for my trucks needs!
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August 2023 by Sarah Curtis
I stopped in looking for a part for my VW the other parts stores in town didn’t carry, and even though they did’t have one in stock, Jared and the man on staff were very helpful with possible solutions. Thank you guys!
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July 2023 by Ashley Barton
They always have what I'm looking for, and if by some slim chance they don't have it in stock, they order it and it's at the store the next day. The quality of their car parts is so much better than any other parts store, and they last so much longer. I highly recommend Advance Auto to everyone shopping for any car parts.
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July 2023 by Kelly Martin
Had the part I needed. With options on brand and price. Helpful staff.
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July 2023 by Christina Gordon (Tina)
Nice friendly employees
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April 2023 by Candice Bolte
My family and I are trying to head back home from camping -- when all of a sudden our battery no longer worked. Thankfully Advance Auto Part was across the street from where our car died. Tim was so helpful and replaced our battery quickly. Even though it was early in his work day, he was very kind and quick to get us back on the road.
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March 2023 by Candice
My family and I are trying to head back home from camping -- when all of a sudden our battery no longer worked. Thankfully Advance Auto Part was across the street from where our car died. Tim was so helpful and replaced our battery quickly. Even though it was early in his work day, he was very kind and quick to get us back on the road.
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February 2023 by G Mac777
Helpful good service. Answers questions in an understandable way not "shop talk". A ~ Okay
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February 2023 by G Mack777
Helpful good service. Answers questions in an understandable way not "shop talk". A ~ Okay
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December 2022 by Eastside Garage & Marine
Personal professional counter people. Highly recommend this store..
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December 2022 by Amber Hayes
The best! Honest and caring!
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November 2022 by Marisha Crain
Had the part I needed, staff was great and answered the questions I had.
