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March 2024 by Jewel Nash
JD gave us a tow nearly an hour away and his customer service was impeccable. This company is very lucky to have someone like him!
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November 2023 by Amanda Lynch
Filled in for their sister company, driven, who actually forgot about me but they sent Burks and Mahoney the next morning and the driver was kind and helpful and had great manners. Very awesome.
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October 2023 by Jay Duncan
These guys helped me out in a tight spot and made it smooth and easy. JD was super professional and had a calm demeanor that made a rough day easier. Highly recommend these folks.
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September 2023 by Richard Carr
Great service. Was stuck in hot springs with a toasted transmission. They were there in 30 minutes to get me back home.
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July 2023 by Brandon
Great service and affordable prices. Best one I've used
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June 2023 by Katelin Chadwell
Amazing service. Adam really helped us out today on our vacation. The service was super fast and Adam even showed us what to do for next time. Thank you so much!Service: Tire change
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April 2023 by A W
They are the absolute best! Autumn provides amazing customer service!
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February 2023 by Blacksmithdidit
Driver and assistant was extremely professional and courteous A+Service: Special vehicle towing
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February 2023 by Kyle T. Gomez
Guy came out gave me a jump during the last cold weather spell. He arrived within 15min and was same price as quoted. I recommend ☆☆☆☆☆
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November 2022 by Leanna Fletcher
Very good workers and professionals
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July 2022 by Emily Thompson
I called to get my things out of my car ahead of time. Gave them my name and my car info. Drove 40 minutes to get here for them to tell me that since the car is registered under my dad’s name that he has to be here. I understand that, but he’s 3 hrs away and when I gave them my info over the phone they could’ve told me that. Wasted my gas and time. All of which could’ve been prevented. Not to mention every employee I talked to was rude. Hopefully I won’t need towed again, but if I do I won’t use this company.
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July 2022 by Robyn Bush
I called to get Info on their service and the lady was very rude and short..I would never use their service or recommend them to anybody!!!! Only reason I gave a Star is because I had to in order to make a review!!!
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November 2021 by Brenda W.
Horrible! Non existent customer service! Waited over an hour for manager to return from lunch so we could get car. Horrible experience! Then sprung extra charges on us. Beware!!
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October 2021 by Paul Roberts
Friendly staff. Great prices.
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October 2021 by Wendy L.
My elderly father had his car stolen from Pine Bluff on 9/29/21. Apparently, these guys towed it to their lot from the side of the road on10/4/21, didn't notify my dad until 10/22 and then punished the victim of a crime by extorting $800 from him to get his car back. This man spent his life in servitude of others, always offering kindness and help to those in need and B&M Towing treated him so badly. They really should be a riddled with shame and disgust in themselves. Hope they eventually grow a conscious and learn some compassion. Hmm, BM, definitely a fitting name for these for these folks.