Battery Stores in Hot Springs, AR

“I had been having major problems with my car just dying in the middle of the road when I came to a stop or slowed down. It was even kickin around when speeding up. I had called automotive places to see if they could help me out and they would say were kinda busy and can get you in at a later date. Finally after considering it I decided to try O'Reilly and see if they could help. I walked in and was very kindly greeted by all the staff and went to a man by the name of Daniel Lunsford. I explained my problem and he told me he couldn't be exactly sure but we could run a diagnostic on it and see if it came back with it. So he kindly grabbed his equipment and held the door open for me and we went to my car. He hooked the equipment up like a pro and said let it run a test and we will take it back in and see what it says. After a very brief moment he said it was finished and walked me back in. He hooked it up to the computer and ran a full report. There was a problem with a part in my car, he was very knowledgeable about the part and explained to me in easy to understand terms what this part was responsible for. He told me they carried the part and showed me some of the models. He found me a reliable lifetime warranty part that was affordable and told me it should solve the problem. I went home and replaced the part and prayed that the diagnostic had been correct. I took my car out and was amazed. It ran better than when I bought it! I owe him a big thank you and will only use O'Reilly's from now on. Thank you so much Daniel Lunsford you truly were knowledgeable, polite, and helpful. I will recommend you to everyone. God bless you guys.”

“One guy didn't want to provide service. He spoke & plugged in information but didn't get, help install, etc. let me get the wrong part; then pawned me off to his associate.
Next day went back for 2.77 windshield wiper blades. Got a real parts guy. He didn't mind doing his job to get his pay.”

“Gavin was a huge help getting me the part I needed and went above and beyond to show me where a part was located in the system and was willing to retreive receipts for me. Often being a woman going to a part store, workers dont take time to explain and provide customer service. Thank you so much Gavin”