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July 2022 by Collin Ezell
Most amazing people and place
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June 2022 by Charissa Armstrong
I have twice now received some very bad service from this location. There is an older white lady that works in the drive through that is so rude. She is so short with me, cuts the camera off as I'm talking. Honestly, my partner is black, and he gets the same feeling that I do that she's displaying signs of racism. She will act differently once she sees him in the car. I have used Arvest for many years at many locations, I've banked with Arvest since they were Superior Bank! This is the rudest teller I have EVER experienced. I would not be going to this location if the Albert Pike location and the one near bathhouse row didn't shut down. I frequented those nice locations when they were open.
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May 2022 by Sommer McClelland
They’re amazing and always so helpful. Today is my birthday and they literally called just to wish me a happy birthday. That was so so sweet. Cindy, thank you so much for calling. ❤️
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December 2021 by Michael Wooten
Nice experience friendly people just wish they could have a branch closer every location in hot springs arkansas is in opposite direction of home and work
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November 2021 by Bill Joe Dowling
Friendly always
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April 2021 by Nikki Rios-Silva
The ATM there doesn't function properly. The screen needs to be calibrated or replaced. Ive been here several times and can't deposit cash.
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January 2020 by Cynthia A.
Awful service. I went in on a day where they weren’t too busy, there was only 2 other customers in the lobby. Sat in the front lobby about 30 minutes then walked out. Went to the bank across the street from Hot Springs mall where I was immediately taken care. It’s also 1/3 the size of the first bank.
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December 2019 by Javonia Henry
I always have a great experience when I go to Arvest for my personal banking. They always got above and beyond to help their customers!
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October 2017 by Scott Demaree
Friendly and helpful staff.
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December 2016 by David Jarnagin
The staff here are very polite. Very nice folks.