-
February 2024 by MzMindBody&Soul InRepair
ZERO⭐Alex is a rude disrespectful worker. He hung up on me while I was talking and when I called back and told him he was being rude by hanging up on me he then said, yeah we're being rude right now because we have a lot of calls coming through and then hung up on me again.
-
December 2023 by Jesse Jackson
Awesome
-
September 2023 by Jay Clements
Awesome customer service and professional services with respectable associates
-
March 2023 by Candice King
Staff is very friendly and helpful
-
August 2022 by Debbie Kirwin
Staff doesn't try to provide customer service
-
June 2022 by john carel
I only wish I could give 0 stars! These people are professional LIARS! They sold me an "upgrade" phone with a three day battery that doesn't last one day. When I went back to talk to them all I got was ATTITUDE! The manager treated me like I was stupid. She should go back to McDonald's or wherever she learned her management skills! # THEWORSTSERVICEEVER
-
April 2022 by SpEd Tchr
I found the employees here to be very friendly and helpful.
-
February 2022 by Julius Williams
Very nice and went the extra mile to please us trying to fix a cell phone
-
November 2021 by Dee Shear
I love these guys. They got me into a new phone for a very good deal. It took a bit, but she got everything from my old phone onto my new phone.I love my new phone!
-
October 2021 by Kathryn “Beautiful Bae” Gardner
Very helpful great staff
-
February 2021 by Jhonnie Scott Jr.
The sales lady, Desiree was great. I needed to switch my line over and add three additional lines. She was very patient and helped me every step of the way. I enjoyed the experience. It was much better than anticipated and I am happy with the service.
-
February 2021 by Daniel P
Don't expect to be able to watch a youtube video above 250p unless it's 3 am and no one else is using their phone
-
July 2020 by Queen Ash
The sales girl Desire lied telling me the phone cases were ALL $10 she then proceeded to charge me a bundle deal she didn't mention totally $60 for 2 phone cases and extra stuff I didn't ask for or select myself?.That's insane. She admitted to NOT INFORMING US AND JUST CHARGING ME. then she tells us no refunds on accessories due to covid and there system being new...lame excuse..she had On NO PPE AND HAD THE NERVE TO MENTIONED COVID ..AFTER PUTTING THE CASE ON MY PHONE WITHOUT GLOVES, NO MASK NO NOTHING..It was the absolute worst experience and can wait to go back to METRO PCS NEXT MONTH.. DEFINITELY LOST 2 CUSTOMERS
-
June 2020 by Why would I give you my real name?
Nasty and rude, dishonest, cornered me and implied I was lying when I told her about the credit I was supposed to recieve, refused to help me then charged me a service fee FOR WHAT?
-
June 2020 by Joe Walters
You have to watch your plan mine has been changed twice without authorization or knowledge and just like other over the phone service representatives they will argue for hours over the phone just for that extra $5 oh plus the $4 store fee before your plan is restored. I now always video all store actions when i go there!
