Burton Pools & Spas, formerly known as Mid South Pools & Spas, is the go-to destination for backyard fun in Hot Springs, Arkansas. Under new ownership, the business offers a wide range of products and services, from custom pool construction and design to luxury hot tubs, swim spas, and outdoor living essentials. Customers consistently praise the knowledgeable and friendly staff, particularly salesman Christian Porter, who provides exceptional service and guidance. Reviewers describe Christian as incredibly patient, caring, and thorough in explaining features and options to ensure customers find the perfect fit for their needs. The installation process is also noted as smooth and professional, with the team arriving on time and providing clear maintenance tips. For existing pool owners, Burton Pools & Spas offers reliable repair and maintenance services. One customer recounts a positive experience working with the previous owner, Loretta, who was very helpful in guiding them through the process of replacing a pool liner and motor. The new owners were also praised for their attentiveness, answering all questions and ensuring a seamless repair experience. Overall, Burton Pools & Spas is lauded for its quality products, expert staff, and commitment to customer satisfaction, transforming backyards into relaxing oases.
