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February 2024 by Jerry Myers
Too expensive
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January 2024 by Dria Gay
Great service, great prices. Highly recommended!
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January 2024 by Alan Reoch
Great bunch of guys. Did the work quickly… five star service
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December 2023 by Bryce Metcalf
Very good quality work and people but horribly expensive prices.
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November 2023 by Sarah Preston
This morning at 8 am, my husband drove to the Midas in Fayetteville and dropped my car's keys in the drop box to have my oil changed. We were unaware that the Fayetteville location does not open on Saturdays during football season (Go hogs). I frantically did some searching to find someone to get us our keys back, and the Internet provided me with Austin, a Midas employee in Hot Springs. He was so kind and understanding when I contacted him and told him my tale. I don't think he had any obligation to help me, as it wasn't his store, but he went the extra mile for me. He called other stores near me and found someone in Bentonville willing to drive down to me and get me my keys back. I really appreciate him and the effort he put in to help out a complete stranger. Thank you Austin! You are a kind-hearted young man.
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November 2023 by Benjamin Kenney
Wouldn't share any details with me bout my catylitic cause guy said it's illegal to talk about ...how in a town without emissions....n they charged my mom 600 for pads n rotors n didn't even show her the old pads or rotors I feel they took advantage of a woman. Cause I clda done them for bout 300 less in less time...lost my buisness
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September 2023 by Mark B.
I asked to have a light changed, 2.19 for light, 38.00 to install. What kind of pricing do they have
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September 2023 by Jeanne Zdziarski
Austen at Midas in Hot Springs was AWESOME!!! He was so knowledgeable, helpful and kind. But I also want to give a shout out to all the Midas employees. I felt that my car was in perfect shape when I drove it out of there. I highly recommend Midas in Hot Springs.
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July 2023 by Rita Harris
I was amazed at the car care I received from Austin and his crew. They are VERY polite. Extremely reasonable. Not a real big dent in your pockets. They got my car purring and they took care of the low tire indicator. Thank you for all you done. I shall return for any other work for my car ? IM A VERY SATISFIED CUSTOMER!!!!!!Services: Exhaust
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July 2023 by Chance Moschell
Beware. I was told by these people that my rotors were warped and I needed $1,100 in repairs. Took my car to a proper brake shop and they said my rotors were not warped and fixed my brakes for $140. Insane that liars like this can stay in business and charge a “diagnostic fee” just to lie to you.Service: Brakes
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July 2023 by Cat
so very overpriced and full of liars. I spent $100 getting my coolant system checked. they spent almost 2 hours looking at it and they told me nothing was wrong. I'm currently stranded on the side of the interstate for the exact issue I asked them to check. do not waste your money here, they will take your last dollar and leave you in unsafe situations
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July 2023 by Rachael Cardinal
My AC hasn't worked in two summers now. My child has cystic fibrosis and AC is a must. My mom explained to the manager Austin about our situation and asked if he could simply look at it. He says not a problem. It was a very simple free and easy fix! Austin is a God send to me and my baby. I have alot of happy tears right now.Service: General repairs & maintenance
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June 2023 by Kathryn Duncan
We were from out of town headed home and had our car break down on Saturday of Memorial Day weekend. Since I did not know what to do I called Midas. I explained our situation and I believe it was Mark? Told me to get a tow truck and have it brought to the shop and he would look at it and do everything in his power to get us home that day. We did and they quickly found it was our water pump that had gone out and fixed it within a few hours and got us back on the road within a few hours. Everyone there was so nice, efficient, and professional and I truly cannot thank them enough for getting us home to our family!
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June 2023 by Frank Stegner
Look people, if you have no other choice then you have no choice. I am a carpenter & did not want to do my own brakes on my day off. Midas in Hot Springs tried to tell me I needed more than I did. I have a degree in auto mechanic's & these people tried to sell me parts I did not need & bill for labor that is not required. They pray on the elderly & gullible.I needed brake pads, their estimate was $1400.00 & $500.00 of it labor.I spent $200.00 in parts & tool. From start to finish.... 30 min.Justify that estimate to me.
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May 2023 by Anette Piper
I had a fuel smell in the cabin. I asked Midas to found out what is wrong and why it smells. They didn’t call me for two days went to the shop and they told me they searched and even looked with a small camera and could not find a thing . Charged me 80 bucks and sprayed something in the cabin for the smell. I drove off less than 3 miles started having problems. I had to pull over and stop because car would not work all lights came on display and the car would not shift or engine start. Called the manager less than 30 minutes after it happened. It was raining hard that day and he wanted me to bring it in I told him I would tomorrow. He said, “Bring it in and let’s look maybe there is a wire loose or something. Midas called me the next day and said it needed to go to the dealership and that it’s not there problem. He was rude and unprofessional. I towed the car to the dealership in tears!