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March 2024 by sarah plunkett
Food was great and our server was amazing.
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March 2024 by Therese Hostetter
Best waitress ever on vacation Tx spring break had Allysa as waiter and best service ever at a On The Border we have recieved. We eat at this chain all over USA. Exceptional service. Eat here ask about Alyssa tables!!!
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March 2024 by Kevin
The food and service were really good. Our server was Ashley, and she was super sweet and took great care of us. The queso dip was super delicious, and I would highly recommend it. They also have great salsa and tortilla chips. If you have a chance, get the OMG cookie dessert who doesn't love deep-fried Oreo cookies. (Included a pic of them). The restaurant was a little older but clean, and the restrooms were clean. The staff were super nice. I would go back to this restaurant again. They have a nice little fireplace area, and you can see them warming up tortillas on the grill. They also have outside dining for when the weather is nice.
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March 2024 by T David Hensley
We visited on Sunday evening, had a table for 7. It wasn't that busy. We sat for 10 min before anyone brought chips n salsa then took our orders. We ordered drinks first with water. After 30 min of choking down chips n salsa(40 min after arriving) we finally got water. Our appetizers didn't arrive for another 10 min and we still didn't have our drinks. When the drinks arrived they were all wrong and 3 of them were wrong/returned 3 times. Our food finally arrived and some of the orders were wrong. Mind you we're all still being patient and nice but good lord it was terrible. We were there a total of 2 hrs and the food wasn't really that good and the service was terrible. I honestly have never endured such an experience at a restaurant before. I really don't like to leave a bad review and I leave reviews everywhere we go but this is my honest assessment. I'm sorry, but I do not recommend this restaurant.
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March 2024 by Shaheen Makandar
The staff was amazing! They were super friendly and the food tasted really good! We all enjoyed our dinner there. The pineapple margarita was the best!
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March 2024 by devin Walston
Nice place to catch a bite to eat. My server were Super polite very caring. Got my order right the first time. Thanks
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February 2024 by steve stewart
Each and every time I come here, either by myself for lunch or family for dinner, has always been met with fast and friendly service. The food is pretty good and the serving amount is large so you get your moneys worth for sure.
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February 2024 by Mitchell Walter
I originally was going to get a take out order from Salsa’s but they were rude and kept hanging up on me. I called here and got such great customer service. Immediately the lady on the phone answered and seemed more than happy to take my order. She was very kind and thorough. When I came to the restaurant to pick up my order a lady greeted me and directed me straight to the to go station. The service here is impeccable and honestly it’s the best customer service I’ve received in a very long time. The food was also delicious and I think I’ll be dining here instead of other Mexican restaurants. Thanks for being such an outstanding place to enjoy food.
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February 2024 by Bruce miller
For the most part, this was a typical OTB experience. Except, it was really quiet.. Meaning no music. Luckily I was in good company but, not having any background noise was a bit strange. Other than that, services was great, food was on par for this restaurant.
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February 2024 by Dan Dickerson
This place is just meh.
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January 2024 by CW L.
On a small vacation in Hot Springs and stopped here for a quick dinner. It is the usual on the border , nothing special just adequate Mexican food. Our server was very friendly and there was no wait. I would have considered 4 stars but I heard another customer say they saw a roach... then their waitress killed it and moved them to another table. (Not what you want to hear when eating dinner)
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January 2024 by Adam Gilbert
Great experience. Our server really made the meal a lot of
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December 2023 by Alexis McClelland
Me and my fiancé came here last week after a long hike and we were famished. We waited 10 mins for service at the table. Once our server arrived,Tom, he was very rude and was obviously in a huge rush so there wasn’t time for friendly service. We ordered our food, it came out 40 mins later, barely warm. I didn’t care at the time, I was so hungry, but once I took my first bite I was shocked to find a curly hair in my mouth from that bite I just took. I asked Tom if it was possible that I could get a refund or atleast a discount and he refused and went on to flirt with other servers there and grope a woman who looked half his age. I was disgusted by the experience, the only thing good about it was the sweet host with long black hair. On the border, please do better!
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December 2023 by Terry W.
On the Border has been a usual dining stop for 15 years. Stood by them through Covid but will not be back. Servers are wasted (literally). . Front greeter not professional. Food is bad.
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December 2023 by Tandi Wootton
Service was great, but nachos with beans didn't have the best flavor with the
