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March 2023 by Penny S.
Amazing Dr.and staff. Always get you in to take care of your fur babies. Very friendly and professional!
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October 2021 by Pat F.
I have taken my pets to this clinic for at least 20 some years. They could not have gotten better care than they got at the clinic. When we would board our dog they let me bring her toy, cage, food, blanket, whatever it took to make her comfortable. Dr. Brown is the best, she is so compassionate, caring toward you and your fur babies. She has had to put two cats down for me now and she was there for me as long as I needed her. I will never go to another clinic and get the service I got at this clinic. Thank you Dr Brown and your staff for always being there for us when in need. God bless each and everyone of you. The Freeman's
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June 2021 by LaurieArielle B.
Absolute worst! I went there to the one located on Airport Road years ago and swore I would NEVER EVER go back again and would never even think of going to the location at 1533 Malvern Ave, but thought I had a dire emergency with my doggie and out of desperation walked into the Malvern location around 5pm or a little after. Receptionist clueless and so unhelpful or compassionate! Then she tells me "I'm not allowed to give any medical advice" but yet still has the utmost inane stupidity to tell me that I should be careful with trying to give peroxide to induce vomiting that he would p*** it out"! Bull shyt! I was in panic mode because I thought he not only ate a whole tray of stew meat which he did, (but that didn't concern me as much as I thought he ate the sponge absorbent plastic coated underlining in package). First thing she tells me is they don't treat emergencies unless you are a client! Whaaaat? Well that told me all I needed to know right there! Tipped me off, albeit I already knew this, but needless to say would never be a client!! Said Dr. wasn't there and refused to call her and told me vet tech was busy taking care of an emergency. Well ugh! These people have only one priority and that's to vax, vax, vax your sweet beloved pet!! Truth! That could care less about anything else. That's their $$$$ greedy money pit! I was so frustrated and panicked that I flew out of there saying "Now I know why I never come here!" If you truly love your pet/pets do not, I repeat waste your time and money and the well being of your pet to this animal clinic. Done and done.
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October 2019 by Diane A.
They are wonderful. We are traveling across country with our cat and they took us right away and took good care of her.
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July 2019 by Sarah H.
We went today for the first time. Dr. Brown took a lot of time to discuss diagnosis, treatment, and health maintenance with me, a first time pet mom. I really appreciated her taking the time and not making me feel rushed in answering my questions. We chose the clinic due to its location but will definitely be going back due to the service.
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April 2019 by Freda M.
Love. Love. Everything about the entire staff. They are what they say.. our pet's are family.. Highly Recommend.
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March 2018 by Erin K.
We loved this place. We came in from Texas and needed a place for our puppy to stay for a few hours and have a bath. They were so sweet and friendly. They took good care of him. He was never crying or scared while I was there to observe. Which is not the case at our vet at home. He came back smelling good and wearing a new bandana. If we come back to hot springs we will be seeing them again.