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July 2025 by Annissa Duane
Nate did a fantastic job of helping us figure out what was wrong with our dryer! He is very kind and knowledgeable. Nate was able to determine that we needed a new drum for our dryer and fixed it quickly and efficiently.
We appreciate Nate’s discernment, expertise, and help!
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July 2025 by Zachary Williamson
ACS was able to repair our Samsung TV in one visit and had the required parts on hand when they arrived. Communication was efficient and simple.The tech, Nathan was friendly and able to quickly replace the screen.
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July 2025 by H_M Kroe
Professional and friendly!
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July 2025 by Nick Martin
Outstanding service!!! Had constant communication from time I filed warranty claim to tech being on site. Scheduled window for 6-630am tech was at my place at 558 with part in hand. Only place I will call going forward.
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June 2025 by Portia Colbert
If I could give this company zero stars I would! I got a quote from another company stating that my compressor was out and I would probably need a new frigerator. Samsung insisted that I use ACS for the repair and diagnosis.So ACS diagnosed smile refrigerator and they came up with more parts that needed to be fixed and proceeded to tell me I need to pay $850 on top of the $165 I had paid them for the service fee before samsung would cover the compressor. They are completely incompetent as well as racist like the lady in the previous comment mentioned. I have never had a company be so rude and disrespectful to me when I am the onevpaying them for a service. They purchased a part before they even came out to diagnose my refrigerator. I would definitely not recommend this company to anyone! They stole perfectly working parts from my refrigerator too today trying to force me to pay for parts I don't need. Save your appliances and your money!
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June 2025 by Phillip Cimei
Nathan was very helpful
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June 2025 by Nick Varas
Would leave zero stars if I could. I would never recommend this company and if u have an LG appliances make sure u tell them not to use this company. The lady on the phone is rude and very unprofessional. The technician seemed to not have any idea what he was doing and let freon out all over my house. He bent the whole back of my fridge and left wires hanging out so not it sounds like a helicopter. He said wait 3 days for it to cool completely and call if not working cause ticket will be open for a week. Well my fridge doesn't work sounds horrible and when I called the lady on the phone would not even listen to me just said the ticket is complete can't help u. I contacted LG and expressed our problems I hope they do not ever use this company again
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June 2025 by Christina Varas
Very poor technician service. Was not knowledgeable and did not repair.
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June 2025 by Black Lives Matter Memphis
This company is racist, incompetent , & unprofessional. they stole parts from my dishwasher, then made it completely broken where the power wouldn’t come on come to find out, they took parts out of it that they needed to fix someone else’s dishwasher and left me with mine broken and refused to do anything about it. I requested to speak to the manager and owner several times he never contacted me. Refused to fix it and got paid by Samsung. Please do not use this company. They are scamming folks to steal their parts out of their appliances and they do not fix anything.
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June 2025 by Kyle Penter
Louis was awesome!!! Got dryer fixed in no time at all. Very professional.
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June 2024 by Daniel Sanborn
Eddie did a superb job and was quick to diagnose and remediate the issue!
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June 2024 by Shirley Smith
Fast response and nice technician. Replaced a missing gasket on my fridge.
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June 2024 by Cindy Merritt
Nathan was wonderful very professional, polite, well mannered enjoyed talking to him. Fast and polite.
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June 2024 by TribalMotorsports
Nathan was great!
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June 2024 by Jesse Dickey
Nathen was amazing at what he does super nice and very professional
