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January 2024 by Ashley W.
Denied the restroom to a young child.My niece and I were shopping at Bargain Hunt and their restrooms were out of order due to a burst pipe. The gentleman told me I could go next door to Planet Fitness and let them know we were referred because my niece has to use the facilities.We rushed next door only to be told that it's for customers only. I understand rules but when it comes to a child, exceptions can be made. I asked several times. There was no sympathy for my niece who almost wet herself. She's 8.There were two men and one woman at the desk. The older gentleman and young man said nothing. The woman turned us away.The bargain hunt worker even came by and mentioned it. The woman said the exception was for the employees of BH only.The woman didn't care and barely looked at us. Just continued to do whatever she was doing in the computer.I'm disappointed in the lack of humanity from this employee who seemed to be the manager. Using a bathroom is a basic human need
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September 2023 by Markiel White
Nice place, friendly atmosphere rarely crowded so not much waiting on equipment.
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September 2023 by Delta Divine
So grateful for the Total Body Enhancement machine! My local club (Searcy) has an issue with their TBE so I visited the next closest (JVille)...Love this different machine & just the whole room ?
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June 2023 by Catherine Webb
1. Amber was AMAZING! She was extremely knowledgeable about the equipment and so SUPPORTIVE. 2. There was so much positivity with the staff.3. All the equipment is always clean and working.
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May 2023 by Valerie Feliz
I know usually, you get what you pay for, but that’s not the case here at all. I only pay $10 a month for my membership and this is by far the cleanest gym I have ever been to. The employees are always friendly, it’s never crowded enough that I have to wait for equipment, and the equipment is well-maintained/there is never broken or sketchy looking equipment.When I say it’s clean, I mean it. I have never been there, where there is not somebody walking around wiping down machines, cleaning the bathroom, and making sure the place is completely spotless.Even the locker rooms are sparkling clean. I used to go to another local gym and the showers were so disgusting I wouldn’t even want to go near them even with shower shoes. This one is cleaned throughout the day and they honestly do it well.
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May 2023 by Taitmon
I visited this location today to decide if I wanted to start a membership. Kaylynne was super courteous and helpful. She answered all my questions and made sure to show me the gyms cool toys. ? Thanks again!
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April 2023 by Anna Vorisek
Signed up for a membership two weeks ago and yesterday went into use the hydro massage chairs. Later that night I got a bill because one of the employees charged a bunch of drinks to my account.
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April 2023 by J. Marchant
Staff is very helpful. The gym is clean. There are plenty of good machines, People working out are nice and polite.
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April 2023 by Shawki Pasha
We need more friendly smiling people in this planet, there’s no policy in the world said that i don’t have to use my phone without headphones while I’m at the gym since I’m not bothering no one.,if you do have one show me
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March 2023 by F
3 different horrible reviews about Brittany. She still works there? Cmon guys. Employees are replaceable. You rely on customers to stay open. Choose wisely.
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March 2023 by Dianna De Maronese
So far has been a good experience, the staff are attentive and always helping patrons.
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March 2023 by Blake Atkison
This gym is 15 min away from me, but due too Brittany the Blond front worker is the most inappropriate employee iv ever dealt with. I'll drive 25 min to Searcy or McCain just to keep a positive attitude, Just thinking about going to this gym and possibly seeing BRITNEY is a complete No Go WILLNOT recommend this location. Due to Britney, the rest of the morning staff has my vote.Contacted Member services for this location.
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February 2023 by Janice Beale
Generally staff is very nice when I come as my friends guest in the mornings. The young girls who work the front desk Monday through Friday are the sweetest! Sadly the management is absolutely deplorable. I have heard the blonde manager, Britney, say some terrible things about staff and members right there at the front desk. Management needs to get their acts together.
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February 2023 by Gina Meranza
Very nice facility. Clean. Newer equipment. Friendly staff
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January 2023 by Jordan M.
This is my first time joining a “real” gym (i did community centers before) and I was honestly really nervous. But I can’t say enough good things about PF! The staff is so nice and really go above and beyond to make you feel comfortable. The facility itself is clean and organized with a good amount of room. Even at “peak” hours it seems like there is plenty of equipment to work with. I’m glad they’ve made this experience a very positive one!
