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March 2024 by Tim
03/20/24 - Was not an instant oil change. Took around 40 minutes. 5 minutes to be seen. Around 33 minutes for the change. 2 - 3 mins to pay. It was more expensive than Qwatzilla and took longer. $115.82 is too expensive for an oil change that isn't faster than Walmart.
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March 2024 by Lisa luvs Music
Great service!
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January 2024 by Zedrick Morgan
I arrived at 5:15 to get the headlight bulbs replaced in my truck, I was pulled directly into a bay, after about 10 minutes they had changed the drivers side bulb, at 6:55 I was told that they could not access the passenger side bulb, I informed the tech on how it would have to be done because I have replaced the bulbs myself, the tech was willing to do it but, the manager on duty said no and then mentioned the time and proceeded to rush everyone out and started to lock up the bay doors, while directing me out of the bay, I had to beacon him back so that I could get the other light that I had paid for and to give them back the jump box that they had placed in my truck when they disconnected my battery, this was at the T.P. White Jacksonville, Ar. location Will not return to this location.
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December 2023 by Cherelle Joyner
Great place to get your oil changed. I’ve been here 2-3 times and they never seem to disappoint me. They get you in and out plus they are so nice and respectful. One year I brought them back some pocket warmers because it was so cold outside and Ik they have to use their hands to do what they do. This will forever be my to go place for an oil change.
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December 2023 by Joe Cummings
Loved the way I was respected and they were very professional with their work and I will recommend to my friends
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September 2023 by Lisa V Kennedy, LCSW
Great, friendly service. Used to be able to go in and wait, but now you sit in your car. Next time I'll wait until it's under a 3 digit temp outside! ?. Highly recommend.
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September 2023 by Josh Womble
My mom took her car to have a transmission flush done. Yes this was selected by her but unbeknownst to her the technician named maverick wasn't certified to do the service. So maverick screws the service up and before you know it my mom's entire engine bay is smoking and covered in transmission fluid. In the middle of the chaos maverick clocks out because shift was over. Extremely unprofessional wouldn't recommend
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August 2023 by April Rose
Rude, damage my ride then wanted to refuse to repair it stated they sold out but still haVe the same naMe
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August 2023 by Lee Lee
If I could give them 0 stars I would, got an oil change here and while on the highway the oil filter fell out cause our engine/motor to lock up. Shop went about trying to fix issue by replacing engine with a use salvage engine. Had poor communication while have my car for over a month giving me the run around. When finally receiving my vehicle back check engine light was still on and they claim that everything was fixed and they couldn’t see the reason for light on. When speaking to shop that preformed the engine swap stated that valvoline said if the car wasn’t finished in a time frame they would pick car up as is. They knowingly know something was still wrong with my vehicle gave it to me and gave me in writing if something would to continually be wrong with vehicle the would fix it. The next day of me receiving my vehicle back which I don’t know what the hell I was thinking taking my car back with a check engine light on, started to experience problems instantly. Contact valvoline multiple time to end up getting second opinion on car from a trusted dealership that valvoline stated I could do and they would use the diagnosed test and fix the issue only for valvoline to do everything but that. Finally got to speak with District manager Dalton I believe his name was by the way who was very unprofessional and represents the company very poorly to take one look at me and my car and where I live to decide my problem was my transmission which they never took to shop or anything and said for the manager Davin to relay to me because he said two words to me and got in his car and didn’t say anything else to me and let his do boy Davin the manager test ride with me only to already having their mind that they were no longer going to try to fix my car they missed up. This was my experience at valvoline I will never ?? get anything oil changed at any of there Establishments they should be allowed to miss up people car and treat them the way they have treat me I was very nice and patient and I was taking advantage of I no longer recommend this company to anyone to get service
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August 2023 by LilShantaa
Got an oil change yesterday & my plate flew from under my car while on the Hwy! I almost LOST MY LIFE! I returned, they promised to fix it. Only for the manager to call and say it’s not their fault. DO NOT GO HERE! Thank me later!Service: Oil change
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July 2023 by Highland
Man I brought my truck to them to get a transmission fluid change and oil change. Fast forward two weeks later my truck wasn’t shifting gears properly. Had someone come take a look at it and they said I had too much transmission fluid. I’ve never had a problem with valvoline but they definitely messed this one up
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June 2023 by Denny T.
Friendly, fast and proficient service. They took the time to check lots of little things that don't always get checked at other places.
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May 2023 by Dosha re
The GM Elijah gave me to best customer service I have ever had! Very friendly and helpful!! Quick and fast too! Although at the time the other manager dexter had the most rude and disrespectful attitude talking to me, than he proceeded to tell me “I am the area manager so if you don’t like how I run the store than leave” but other than that the manager of the store was great and so was the amazing people
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April 2023 by Bilal U.
Employees very nice, and professional. Definitely will come back here next time.
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April 2023 by CrazyCam 420
It's alright. Shouldn't spill oil and not clean it. Always tries to upscale you. Long waits.
